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Mon, 8 Feb 1999 13:00:33 +0100
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Victoria Morville wrote:
>
> Does anyone have any input on the best ways to gather user profile
> information online?  I would like to learn more about who is using our site,
> what their interests are, and what type of content they find most valuable,
> but I'm concerned that lengthy registration forms will turn new users away.
>
> Most of the content is free, but some requires payment.  So I'd like to have
> two levels of registration - if they're signing up as members or purchasing
> content, we can ask them a few profile questions as part of the registration
> process.  But if they're using free content, how acceptable would it be to
> take them through a page of 3-4 questions before first time access?
>
> As an alternative, if we simply provide a "tell us about yourself" link on
> our site, will enough people take the time to answer our questions
> voluntarily?  And how many questions are "too many?"
>
> Thanks for your input,
>
> Vicky Morville, User Interface Designer

Hi,

the question is also interesting for me.
I am wirting my diploma thesis and dealing also with user feedback on
websites.
I first classify the motivation for feedback from the user perspective,
the fields for feedback, the structure for feedbach such as  Letter from
user, surveys, polls, guestbook, diskussionsrooms and so on. Does anyone
of you know abot a book or a site, that is dealing with that thema.
I want also to know what cookies make, what Log-Programms can record.

Thanks for your help!


--
Sevim Kosan
Informatik und Gesellschaft
Universitaet Dortmund, Fachbereich Informatik
D-44221 Dortmund

WWW: http://iundg.informatik.uni-dortmund.de/
email: [log in to unmask]

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