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CHI-WEB  May 2002, Week 1

CHI-WEB May 2002, Week 1

Subject:

Re: Web Design Process - Summary

From:

"Fortune, Brandy" <[log in to unmask]>

Reply-To:

Fortune, Brandy

Date:

Tue, 7 May 2002 12:40:36 -0400

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (201 lines)

Summary from question:
"Does anyone know of any websites that document successful web
development/design processes I want to create a set of guidelines and check
off lists, with example documents and steps. Such as, at what point does
participatory design, use cases, and wire frames get initiated or created."

You can find all the responses below, what I found most interesting was the
http://www.gotomedia.com/techniques/index.shtml link along with macromedia's
interest in a standard development process, on the other side of that I
bought the book "Web ReDesign: Work Flow that Works" this weekend and it
comes with great examples of roles people play, different types of wire
frames, flow charts.. all kinds of example documents, I wish it came with a
CD.

I have two thoughts about the book, A) I found it rather *odd* that the last
chapter in the book was the one on Usability testing, when the book is about
*Site ReDesign* I don't understand why they would test after and not before,
as the books flow mimics the process. Page 18 and 19 show the process in
full and participatory design and usability testing are not present, aside
from the words "Addressing Navigation" & "Naming and Labeling", But I think
I can see why they stayed away from that vocabulary. Page 210 recommends to
test after development but before or during QA. I found that interesting,
and a bit strange, yes it would be good to test what you developed, but what
about the testing that can be done in the beginning?

B) The bit on page 119 was interesting, there is a note on the side that
says 90% of all designers use a Mac. Maybe in the UK, but I don't think
that's true in the states. They also want very badly to convince the person
reading the book to get their designers on a PC. I find this odd because
beside the technical difference in the monitor, I don't see any major reason
to design on the PC. I do agree it's better to code on the PC, but a comp is
a comp is a comp, and they didn't say code, they said design.

The IBM link http://www-3.ibm.com/ibm/easy/eou_ext.nsf/publish/572  and
http://www.iconprocess.com/was were also very interesting reads.

All of the links and books recommended were great, thanks so much everyone!
I am still trying to sift through it all :) See Below.

Brandy Fortune
Cingular Wireless

---------------------------------

There's an entry at guuui.com about Macromedia's new framework:
http://guuui.com/posting.asp?postingID=92

Henrik Olsen

---------------------------------

I don't know if this will help...but give it a look.

http://poorbuthappy.com/ease/000062.html


Donna Maurer

---------------------------------

No sample docs, but a classic

http://www-3.ibm.com/ibm/easy/eou_ext.nsf/publish/572

Henrik Mel Yuan

---------------------------------

Its not perfect, but its the best i know for what your talking about...

http://www.usabilitynet.org

Jamie

---------------------------------

http://www.sei.cmu.edu/cmm/cmm.html
They used to have a bunch of pdf files that described all that.
It looks like they are not on their site any more.
Guess you have to buy their book now.

I would not expect most companies to publish the details of their process.
That is considered intellectual property.

Jan Meyer

---------------------------------

Brandy,

Although not a web site, you may want to check out the book, "90 Days to
Launch" by Shayne Gilbert. It provides much of what you're looking for.

Let me know if you find any good sites that cover the same ground!

Regards,

Jim.

---------------------------------

Here's an excellent site - the book is good too! I'm sure you'll get this
site several times. I heard Kelly Goto speak at Macromedia Web World, and
she's wonderful!

http://www.gotomedia.com/techniques/index.shtml

Book: Web Redesign: Workflow That Works

Don't let the name fool you! The steps/checklists/ideas also apply to "from
scratch" design as well. I've used it with success several times.

Hope that helps!
Kendra Morris

---------------------------------

Scott Isensee has a great book that just came out on the subject that goes
through the entire process and comes with a CD...it's called User-Centered
Design.

Kerrie Green

---------------------------------

It's not a website but Usability for the Web
(http://www.amazon.com/exec/obidos/ASIN/1558606580/) does an
excellent job of explaning how to design web sites in a development
process.

Joshua Kaufman

---------------------------------

Go to Webmonkey.com. Basic overviews (no checklists, really), but good,
broad, design/development guidelines.  Try this article on IA:
http://hotwired.lycos.com/webmonkey/design/site_building/tutorials/tutorial1
.html

Julie Hillan

---------------------------------

I know of several:
1) Satama Interactive (yes, my employer) publishes her process on her
website:
        http://www.satama.com/solutions/34.jsp
(the process overview shows a little more detail if you mouse-over it, but I
guess it is too high-level for you?)
2) IconMedialab (recently merged with LostBoys) publishes their process on
its own website:
        http://www.iconprocess.com/
(more details, but as soon as things get really interesting, they refer you
to a consultant, though...)

3) IBM publishes part of the OVID method at:
        http://www-3.ibm.com/ibm/easy/eou_ext.nsf/publish/589
(The rest can be found in the book:
http://www-3.ibm.com/ibm/easy/eou_ext.nsf/Publish/134)

From a previous request for methods, I have kept this list of recommended
reading:

DESIGNING THE USER INTERFACE: Strategies for Effective Human-Computer
Interaction (Third Edition) by Ben Shneiderman. Addison Wesley, 1997

BRINGING DESIGN TO SOFTWARE by Terry Winograd, ACM Press, 1996

THE ART OF RAPID PROTOTYPING: User Interface Design for Windows and OS/2
by Scott Isensee and James Rudd. International Thomson Computer Press,
1996

ABOUT FACE: THE ESSENTIALS OF INTERFACE DESIGN By Alan Cooper.
Programmers Press/IDG Books Worldwide

DESIGNING VISUAL INTERFACES by Kevin Mullet and Darrell Sano. Prentice
Hall, 1995

THE TROUBLE WITH COMPUTERS by Thomas Landauer. MIT press, 1995.

THE ART OF HUMAN COMPUTER  INTERFACE DESIGN Edited by Brenda Laurel.
Addison-Wesley Publishing Company, 1990.

THE USABILITY ENGINEERING LIFECYCLE: A Practitioner's Book for User
Interface Design
by Deborah J. Mayhew. Morgan Kaufmann Publishing, 1999.

DYNAMICS OF SOFTWARE DEVELOPMENT by Jim McCarthy & Denis Gilbert.
Microsoft Press, 1995.

Peter Boersma

---------------------------------

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    CHI-WEB: www.sigchi.org/web  Postings: mailto:[log in to unmask]
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