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CHI-WEB  October 2002, Week 3

CHI-WEB October 2002, Week 3

Subject:

Summary - Usability Test Recruiting Agencies

From:

[log in to unmask]

Reply-To:

[log in to unmask]

Date:

Thu, 17 Oct 2002 17:31:25 +0200

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (199 lines)

I apologize for the tardiness of this response.  Shortly after sending out
my request for information, I was swept up into the planning/testing of my
impending test.  Thank you all for the information you sent.  I didn't get
many responses for companies that offer recruiting services - most offer
usability services and outsource the recruiting themselves.  I have listed
all responses below so please take note as to whether they offer recruiting
services independently of other usability activities.  I have also added to
the list some contacts for companies that I have come across in my
research.  Please understand that this is just a list and that I have not
contacted most of these companies myself and therefore cannot verify that
all of the information is correct.

As for my personal experience of "recruiting for a recruiter", I have to
say that it was an eye-opening experience.  I think I eventually understood
that with a lot of these companies you are really paying for the use of
their database rather than the services surrounding that data.  I had
difficulty finding a company that would be able to recruit users based upon
characteristics that were of interest to me (e.g. travel frequency and
internet experience).  A lof of the companies with whom I spoke didn't have
this kind of information about potential participants in their database -
and it seemed that if they didn't have it, I wasn't going to have it.  But,
all ended well.  I ended up working with a company out of Chicago called
Direct Resource, Inc.  This company was able to coordinate the recruiting
for all three locations (London, Oslo, and Boston) and did so with a lot of
understanding as to the needs of a usability test.

Thanks to all,
Kate Walton

___________________________________________

US

Boston - Fieldwork Boston
Recruiting Services
781.899.3660

Boston - Boston Field & Focus Performance Plus
Recruiting Services
508.872.1287

Boston - Cambridge Focus
Recruiting Services
617.494.0310

Boston - Boston Ntl Field & Focus
Recruiting Services
508.655.1926

Boston - Focus on Boston
Recruiting Services
Contact - Terri-Lyn Hawley, Senior Vice President
617-946-0755 (ph)
617-946-0850 (fax)
www.focusonboston.com

Massachusetts - www.sachsinsights.com
Recruiting Services?

Massachusetts - www.uie.com
Recruiting Services?

Chicago - Direct Resource (and can recruit for other locations)
Recruiting Services
Contact - Bridgid Michaud
312.223.9666
[log in to unmask]


UK

London - The Usability Company
Usability Activities (does not offer recruiting services independent of
other usability activites)
Contact - Catriona Campbell, CEO
t: +44 (0) 20 7843 6702
m: +44 (0) 7970 025 126
e: [log in to unmask]
www.theusabilitycompany.com

London - Optimum.web ltd
Usability Activities (does not offer recruiting services independent of
other usability activities)
Contact - Dr Andy Smith, Director
107  Fleet Street, London EC4 2AB
Tel: +44 (0) 20 7936 9022
[log in to unmask]
www.optimum-web.co.uk

London - Saltmine
Usability Activities (does not offer recruiting services independent of
other usability activities)
Contact - Eric Johnson, Managing Director
Atelier House, 64 Pratt Street, London, NW1 0LF
+44 (0) 207 959 0655
[log in to unmask]
www.saltmine.com

London/Manchester - Serco Usability
Usability Activities (does not offer recruiting services independent of
other usability activites)
Contact - Andrew F. Swartz, Business Development Manager
phone +44 (0) 771 819 4903
fax      +44 (0) 870 132 0781
[log in to unmask]

London - Propeller Field (or) Wardle McLean? (part of Intersearch, a Euro
research network so may be able to help with Scandinavia and other areas)
Recruiting Services
Contact - Simon  Hudson, Director
Propeller  Field
phone +44 (0) 20 7234  9342
http://www.wardlemclean.co.uk/services_frames/recruitment_frameset.htm

London - T&T Recruitment
Recruiting Services
Contact - Jason Blayne
+44 207 426 9393
[log in to unmask]

London - C&M Recruitment
Recruiting Services
Contact - Sarah Merry
+44 1293 449849 (T)
[log in to unmask]

London - Mezzanine Recruitment
Recruiting Services
Contact - Kerris
+44 1273 763521 (T)
[log in to unmask]

London - Hays IT
Recruiting Services
Contact - Dan Smiles
+44 20 7588 7006
[log in to unmask]


Denmark

Copenhagan - Dialog Design
Usability Activities (does not offer recruiting services independent of
other usability activites)
Contact - Rolf Molich
Telefon  +45 4717 1731
Skovkrogen 3, DK-3660  Stenlose, Denmark
[log in to unmask]
www.dialogdesign.dk


Norway

Oslo - Norsk Gallup Institutt AS (part of Taylor Nelson Sofres)
Recruiting Services
Contact - Kristina Nordang
+47 23 29 16 00
[log in to unmask]

Oslo - MMI
Recruiting and Usability Activities
Contact - Kjetil T. Strömseth, Vice President
+47 22 95 48 54
[log in to unmask]
http://www.mmi.no

Oslo - Fieldwork Scandinavia
Recruiting Services
Contact - Stine Hauge
[log in to unmask]


Finland

Satama Interactive
Recruiting Services (?)


Miscellaneous Resources/Lists

Whitney Quesenbery wrote:
I have been maintaining a list of recruiting firms and rental facilities at
http://www.stcsig.org/usability/topics/recruiting-firms.html

Rolf Molich wrote:
http://www.hcibib.org/hci-sites/CONSULTANTS.html

Andrew Swartz wrote:
If you want a directory of local recruiters, go to http://www.aqr.org.uk/,
click on Directory, and then on Recruitment.


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