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CHI-WEB  July 2003, Week 2

CHI-WEB July 2003, Week 2

Subject:

Summary: Correct behavior of the enter key in text input fields

From:

Peter Sullivan <[log in to unmask]>

Reply-To:

Peter Sullivan <[log in to unmask]>

Date:

Tue, 8 Jul 2003 16:11:23 -0700

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (183 lines)

Summary:  No one was able to point to a guideline for the enter key
behavior.
Most responses references their own experience and one referred to user
research.
Of the 5 responses,

In a multiple field form, should the enter key in a field:
      (1)  -Do nothing
      (3)  -Submit the entire form / perform a defined action
      (1)  -Go to the next field (submit if this is the last field & all
required is filled in)

(See original post & the 5 responses below)

Trying to Draw a Conclusion:
----------------------------

The responses and additional web searches brought out some of the main
design issues:

"Enter" = Submit Form concept/mental model help by many web users (???)

25% of users will hit the "enter" key after finishing a text field (like
username), which
may cause accidental submission of a partial form:
http://java.sun.com/products/jlf/ed2/book/HIG.Behavior5.html

Here is a pro/con analysis of the 3 possible solutions:

Do Nothing
----------
Pro: Easiest to implement.  Prevents accidental submission.
Con: Doesn't respond to users intent in case of "enter error".  May lack
feedback.

Enter = Submit Form
-------------------
Pro: Widely held (??) and simple concept.
Con: Doesn't prevent accidental submission of partial form without extra
work (JavaScript).

Enter -> tab to next or enter if last/all filled in
---------------------------------------------------
Pro: Users who accidentally "enter" will see the UI response to their
intent.
     Prevents accidental submission.
Con: Harder to implement.  Users with "Enter = Submit" concept may not
benefit.
     Doesn't apply to textareas (where "enter" is literally interpreted as a
line break).
     Is this too application-like for the web?

I think we're going to try to implement the last option, because I've got a
few user requests
for this and my engineers are willing to do it.

-----Original Message-----
From: Peter Sullivan
Subject: Correct behavior of the enter key in text input fields

I'm working on a web application and would like some clarification on the
correct behavior of the enter key in text input fields.  I recall reading
here that some of these text entry/form filling guidelines had been done
decades ago, I haven't been able to find them.

Here are the contexts of use:

Login page password field / search
    -This is pretty clear - use enter in these fields to submit the page.

A multiple field form.
    - Should the enter key in a field:
        -Do nothing
        -Submit the entire form
        -Go to the next field
          -Conditionally submit the form if all other required fields are
filled in.

A wizard with one of more fields on a page/step.
        - Same as above?


-----Reply-----
From: Will Pearson [mailto:[log in to unmask]]
Subject: Re: Correct behavior of the enter key in text input fields

Hi Pete,

The standard I've come across if for the enter key to submit the entire
form.  You can then use client or server side scripting to pick up on
whether any mandatory fields have not been filled in.

I've seen a few sites that when the enter key is pressed do nothing but
haven't seen any that move the pointer to the next field.  On the whole most
sites these days set the enter key to submit the form and broadly speaking
this is what users are more accustomed to.

Will

-----Reply-----
From: Leo Frishberg [mailto:[log in to unmask]]
Subject: RE: Correct behavior of the enter key in text input fields


Fascinating, Peter, that you've been unable to find documentation on
standards of use...

In my experience (and unfortunately, only unsubstantiated opinion), the
enter key should be used consistently, irrespective of the context - that
is:  when in a field, advance to the next field, if at the last field,
submit the form (or advance the screen in a wizard), or perform whatever the
default *screen based* behavior ought to be.

In application development systems (such as Borland's Delphi, and to some
extent MS VBasic), these behaviors have been incorporated into the defaults
for many of the screen components.  So, for example, if a developer places
the "OK" button on a form, it is automatically assumed to be the default
target for the enter key *as long as no other component has the focus*.

Again, in my experience (and this time in fairly rich "thick client"
applications), the enter key behavior gets really dicey when you start
having multiple layers of components on the same form.  Consider, for
example, placing a table component on a form.  Within the cell of the table,
the developer places a "rich text" memo box.  What should the behavior of
the enter key be when the user puts the focus into the memo box in the cell
in the table in the form? As we start getting into these levels of
sophistication on the web, no doubt we will all be re-encountering the same
user interface hurdles.

Leo

-----Reply-----
From: Shore, Margaret [mailto:[log in to unmask]]
Subject: RE: Correct behavior of the enter key in text input fields


My experience is in WinApps and some web implementations.  <Enter> takes
action, when a defined action is available. In the case of "Login" or
"Search" there would be a default button selection and <Enter> would take
that action.  Example, the "Login" button would only be enabled once an
entry was made in both the user ID and password field, enter would then
equal depressing the button with the mouse.  If there is no
defined/available action, <Enter> does nothing (a beep to let the user know
is nice).

Margaret

-----Reply-----
From: Joshua Kaufman [mailto:[log in to unmask]]
Subject: Re: Correct behavior of the enter key in text input fields


I would suggest that the entre key in a field do nothing.  Tab / shift-tab
is very standard for moving between form fields and allowing enter to submit
the form may cause users to submit the form prematurely.

-----Reply-----
From: Todd R. Warfel [mailto:[log in to unmask]]
Subject: Re: Correct behavior of the enter key in text input fields


Peter,

According to our research, most users typically expect that hitting the
return/enter key will submit the form. A little less than half will use
a mouse to move from field to field, while those who are more tech
savvy will use the tab key.

 From a technical standpoint, if the return/enter key submits to for
error checking first and then a) displays the appropriate information
if there's an error b) submits the form for processing if there are no
errors, that is the expected behavior.

I hope that helps.

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