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CHI-WEB  August 2003, Week 3

CHI-WEB August 2003, Week 3

Subject:

SUMMARY: 2 Flash questions: printing and menus

From:

Pat M <[log in to unmask]>

Reply-To:

Pat M <[log in to unmask]>

Date:

Wed, 20 Aug 2003 14:21:12 -0400

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (337 lines)

A bit delayed. Sorry. Thanks to all who responded.

Original post and verbatim responses below.

Summary findings:

Printing

- Need to provide an obvious print control (button, whatever) within the
Flash interface itself. The user must print from the Flash interface and
not the Browser or right-click controls.
- A Flash presentation can contain content that the user never sees but is
part of the printed document.
- Need to know if printing is required up front: it is difficult and time-
consuming to accommodate it later in the development effort.
- All of the printable elements in a movie must be fully loaded before
printing can begin.

References:
http://tinyurl.com/kmqt (macromedia.com)
http://tinyurl.com/kmqx (Informit.com)
http://chattyfig.figleaf.com/

Slide-out, or "hidden" menus

There are general cautions about hiding controls in any design format --
Flash, HTML, JavaScript, whatever. (In my specific case, I have a captive
audience on a standard platform. This audience is already used to "fly-out"
menus on our intranet and sophisticated controls on some Flash-based
training, so I think I'll be safe on this issue.)

Resizing (part of an off-list though similar question)

- Avoid including HTML content on the same page as Flash content because
the two resize (stretch) differently.
- An interesting suggestion was to offer the user an up-front selection of
sizes as seen here: http://www.macgregor.net/sailing/.

Other references:
http://www.flazoom.com/
Actionscript for Flash MX, by Colin Moock

-------------------------------

MY ORIGINAL POST (August 5, 2003):

2 Flash questions: printing and menus

I've done a bit of poking around (including the CHI-WEB archives) but can't
find any succinct or layman's answers to the following.

Context: My firm has for some time used Flash for interactive training
modules and presentations on our intranet (consistent browsers and Flash
versions throughout). We are looking to expand this type of content.

1 - Printing. What are the known problems/issues associated with printing
from Flash vs. HTML? What are the best practices for approaching the need
to print content out of a Flash presentation?

2 - Hiding "slide-out" menus. Are you aware of any issues with menus that
slide away and can be pulled back out? Are users (age 40+, non-techies)
generally able to use and comfortable with such things?

Any info/anecdotes appreciated. Please reply to me and I'll summarize.
Thank you!

-------------------------------

VERBATIM RESPONSES:

[This first response was to similar questions posted off the CHI-WEB list.
Chris allowed me to include his replies in this summary. Thanks, Chris.]

Pat,

> Hi guys. Hope you are both well. Forgive me, but I've been tasked with a
bit
> of "emergency" flash research. I've done a bit of poking around but can't
> find any succinct or layman's answers to the following. If you have a
> minute, great. If not, understandable.

I'll do my best. :)

> 1 - Printing. Are there problems/issues associated with printing from
Flash
> vs. HTML? What are they? What are the best practices for approaching the
> need to print content out of a Flash presentation?

Printing from Flash is actually pretty painless for the user. For the
developer
it is a bit trickier as they will need to format what is being printed
within
the Flash movie and then structure the file to make sure that the content
prints correctly. It's not an overly complex task, and most Flash developers
worth their salt will be able to provide what you are looking for. When
Flash
first allowed printing there was a lot of criticsm about it being WYSINWYG
(What you see is not what you get) - meaning that the Flash movie can have a
'Print' button that prints content that the user may never see on the
screen.
Here's a document that outlines the details of Flash's printing
capabilities (
http://www.informit.com/isapi/product_id~%7BCF08F3AE-3A6C-42A4-B199-
5F0AC5149A23%7D/content/index.asp
).

> 2 -  Resizing. If the player is built to a particular size (a smaller
region
> of a larger screen) and the user resizes it, what is the optimal
experience?
> Fix the size? Allow expansion or not at all?

There's a couple of ways that you can approach resizing. One would be to
size
the Flash movie as a percentage of the browser window size. This would allow
the Flash movie to be resized with the browser when it stretches. The
problem
with this is that you probably will not want to include HTML content on the
same page as it stretches differently than the Flash will. I personally
prefer
to offer the user different size windows to launch the Flash content into
(like
so: http://www.macgregor.net/sailing/ ). There are also JavaScripts
available
to detirmine the available screen realestate and size the Flash window on
launch.

> 3 - Hiding "slide-out" menus. Are you aware of any issues with menus that
> slide away and can be pulled back out? Are users (age 40+, non-techies)
> typically able to use and comfortable with such things?

I'd say that the implementation would depend on the tasks available in the
Flash application. If the app is geared to allowing users to progress
through a
simple, direct path then I would shy away from any UI element that would
hide
options from the user (such as slide out menus and drop downs). One of the
benefits of Flash for UIs is that you can design an interface that presents
options and capabilities more simply than what is available via HTML tools.
Now, if you are building an application that users will interact with on a
regular basis, then slide out menus will provide users with 'short cuts' to
accomplish tasks quicker. Just make sure that you include instructions on
how
to access these features and provide a long/logical path to accomplishing
the
same capability without needing to use the slide outs.

> I know you're busy. If you can just point me in the right direction, that
> would be great. Unfortunately, I don't think I have time to acquire a book
> and do the digging.

Not a problem, I hope the above information is helpful.

CHris

=====
CHris MacGregor                         Interaction Designer
http://www.flazoom.com                   [log in to unmask]
------------------------------------------------------------
Get my resume via e-mail! Send mail to [log in to unmask]

-------------------------------

Pat-
As with most functions, Flash allows for as much as or more control of
printing than HTML. But the usual caveat: it requires more thoughtful
development, and a Flash programmer/developer that is familiar
Actionscript, not just the animation aspects of Flash.

The main issue, as far as I've experienced, is that if you want things to
work right, you have to provide an actual "print" button within the Flash
movie, that runs a line of Flash code specifying some parameters for the
visual aspects of the print. With HTML, of course, the user can just
hit "print" in the browser and things usually come out fine.

If someone on your team has Colin Moock's "Actionscript for Flash MX: the
Definitive Guide", check out the several pages starting at 739. If not-
your developers are either geniuses or should be replaced... :)

Also, see Macromedia's explanation:
http://www.macromedia.com/support/flash/action_scripts/
<http://64.4.16.250:80/cgi-bin/linkrd?
_lang=EN&lah=5ea2b1b08c508fd1482d0df81373d812&lat=1061397526&hm___action=htt
p%3a%2f%2fwww%2emacromedia%2ecom%2fsupport%2fflash%2faction_scripts%2f>
actionscript_dictionary/actionscript_dictionary625.html

Regards,
-Jed
[log in to unmask]

-------------------------------

1 - Printing. What are the known problems/issues associated with
printing
from Flash vs. HTML? What are the best practices for approaching the
need
to print content out of a Flash presentation?

[Navneet's Addition]
Here is what MM has to say about Flash vs HTML:
http://www.macromedia.com/software/flash/open/webprinting/faq.html#1_8

In addition you could refer to the flashcoders list archives for other
flash printing related issues (http://chattyfig.figleaf.com). Try this
link from the archives to start with:
http://chattyfig.figleaf.com/ezmlm/ezmlm-cgi?1:sss:12128#b

Also in my opinion Flash has all the advantages that CSS printing has.
Moreover you can print things that need not look like the screen. People
usually want to use the browser print, this does not always work too
well with Flash content (though results are acceptable sometimes), so it
might be worthwhile to provide a prominent print button. Also if you
have scrolling text, it is necessary to have a flash based print option
as the default browser print will not take the flash scrolling text into
account.

2 - Hiding "slide-out" menus. Are you aware of any issues with menus
that
slide away and can be pulled back out? Are users (age 40+, non-techies)
generally able to use and comfortable with such things?

[Navneet's Addition]
I think these have almost all issues associated with drop down menus.
Moreover on the web there is a tendency to activate this on mouse over
(I'm guilty of this on my site) but if my target audience was different
I'd made the interaction a bit different. So avoiding sliding menus
might be better. I think Tog does a good analysis of sliding and hiding
menus...

http://www.asktog.com/columns/044top10docksucks.html

"Apple's latest solution to the firestorm of protest over the Dock is to
allow the user to hide it. That way, it doesn't float over all your
applications. Slide below the screen with your mouse and the Dock
appears. This further Windows copy job, unfortunately, suffers from the
same defect as the Windows Task Bar: You can't predict where a given
object is until you reach the bottom of the screen and cause the Dock to
reappear. Worse than with Windows, your job is not now over. Now, you
begin the task of scrubbing back and forth vertically, trying to force
the labels to appear, hoping you won't go far enough out of range in the
process to cause the bar to disappear on you."

HTH
Navneet

Navneet Nair
Interaction Architect
http://www.onclipevent.com
form follows function();
Blog: http://www.onclipevent.com/enterframe

-------------------------------

Pat

Slide out menus are generally bad, because the fact they are hidden
makes them harder to find! It is very rare that screen real estate is so
precious that is is necessary to hide the menu. Especially given the
user base.

We've done some flash-based eLearning and never found it necessary to
hide the menu, even when we had large diagrams and complex interactions.

Just my opinion - there may be reason for it, you never know! Wouldn't
like to pre-empt the designer's reasoning.

Simon Raistrick
(+44)(0)778-0971-346
mailto:[log in to unmask]
U-XP Limited
User experience consultancy.
27 Old Gloucester St, London, WC1N 3XX, UK
0845 0536 856
http://www.u-xp.com

-------------------------------

Pat, printing from Flash can be incredibly good.

Within Flash Actionscript, the creator can designate what exactly will
print when someone clicks a button in the Flash interface. A specific frame
can print, or a complete vector document (text, graphics, multipage...)
that's laid out specifically for printing can print.

In other words, an 8 1/2" X 11" document can be laid out as a frame in
Flash. More pages are laid out as successive frames in a scene. A button in
the interface is coded to print those frames as a document to the users
default printer. The use never needs to see the "document"; they only see a
button that says, for instance, "Print application form."

What prints is vector text (or bitmap graphics if desired) in the font that
the creator has embedded in the document. HTML can't do that. It also can't
guarantee the lay out the way Flash does.

HTML does remain the most accessible way of displaying data on the
internet. Currently, few Flash designers try to make interfaces accessible,
and when they do bother, the results fall short and are actually only
accessible to a limited number of screen technologies.

Hope that helps.

Also, I'm a Flash designer and use slide out menus that appear when the
user's cursor enters a "hot area" and goes away when it leaves. Very
smooth, very understandable (like the "Dock" on a Mac), and not "sticky"
like JavaScript in some browsers.
And I'm 50.

--
David R. Stong
Microcomputer Information Specialist (Graphic Designer),
Education Technology Services
Teaching and Learning with Technology
Information Technology Services
The Pennsylvania State University
212 Rider 2 Building (Transitional)
University Park Campus
State College, PA 16802

Working for Universal Design:
http://tlt.its.psu.edu/suggestions/accessibility

-------------------------------

As far as printing, are you aware of Flash's print() function. It allows
you to format content specifically for printing. Straight printing out of
Flash without this is really just a screen shot, so often not very useful.

Michael Kay <[log in to unmask]>

    --------------------------------------------------------------
        Tip of the Day: Email mailto:[log in to unmask]
               with any comments, questions or problems
     CHI-WEB: www.sigchi.org/web POSTINGS: mailto:[log in to unmask]
              MODERATORS: mailto:[log in to unmask]
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