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CHI-WEB  October 1999, Week 4

CHI-WEB October 1999, Week 4

Subject:

Submit/reset (Was: CHI-WEB: administrivia)

From:

Peter Boersma <[log in to unmask]>

Reply-To:

Peter Boersma <[log in to unmask]>

Date:

Thu, 28 Oct 1999 16:37:25 +0200

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (29 lines)

At 10/27/99 09:41 PM Wednesday, you wrote:

>The other popular thread is submit/reset, but since no one was
>offering any facts, only opinions, I felt obligated to pass them all
>along so that you can see the wide range of (conflicting) replies. No
>data from usability tests, folks? My informal observations are that I
>have never seen a user SUCCESSFULLY use the RESET button, but have
>seen several mishaps with it. In general, users seem to ignore the
>reset button. Unless anyone has data, I think we have already (over)
>stated the full spectrum of opinions on the subject.....

Now that you mention it, we've done a test with a web-application where
users could save preferences and identification information in a profile.
The preferences had (meaningful) defaults that could be changed.

Examples of profile elements were: preferred currency, number of
search-results, etc. but also password.

Most test users tried changing the defaults, but usually chose to reset to
the defaults (did I mention they were meaningful? ;-)) after fiddling
around for a while.

Peter
--------------------------------------------
Peter Boersma                 General Design
http://www.design.nl/     internet solutions
anagram #21 of peter boersma: More tap beers
computer-human interaction? http://sigchi.nl

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