CHI-WEB Archives

ACM SIGCHI WWW Human Factors (Open Discussion)


Options: Use Classic View

Use Monospaced Font
Show Text Part by Default
Show All Mail Headers

Topic: [<< First] [< Prev] [Next >] [Last >>]

Print Reply
"Gordon, Richard (CDC/OCOO/FMO) (CTR)" <[log in to unmask]>
Fri, 31 Jul 2009 10:03:46 -0400
text/plain (26 lines)
Hal -
Just a word of caution, having created an application for a very small
user group; take everything you get from the client with a grain of salt
and maybe even go outside of the client group for additional data
points. With a small group, your results will likely be as much personal
opinion as useful data. That sounds like heresy, but we learned that six
months after conducting user research, what was an absolute "must have"
for the client group initially, changed drastically after a few users
left and new ones came onboard. Is turnover frequent? Ask yourself',
"What will this user population look like in a year, two years...?" For
very small user groups, their input is absolutely critical (of course!),
but you need to temper it with a bit of generalization.

Rick Gordon
User Interface Analyst, SAIC

        Tip of the Day: Email mailto:[log in to unmask]
               with any comments, questions or problems
     CHI-WEB: POSTINGS: mailto:[log in to unmask]
              MODERATORS: mailto:[log in to unmask]