CHI-WEB Archives

ACM SIGCHI WWW Human Factors (Open Discussion)

CHI-WEB@LISTSERV.ACM.ORG

Options: Use Forum View

Use Monospaced Font
Show Text Part by Default
Show All Mail Headers

Message: [<< First] [< Prev] [Next >] [Last >>]
Topic: [<< First] [< Prev] [Next >] [Last >>]
Author: [<< First] [< Prev] [Next >] [Last >>]

Print Reply
Subject:
From:
"Todd R. Warfel" <[log in to unmask]>
Reply To:
Todd R. Warfel
Date:
Mon, 28 Feb 2005 16:44:09 -0500
Content-Type:
text/plain
Parts/Attachments:
text/plain (64 lines)
Dimple,

Our sitemap mimics the users' mental model. First, users/customers 
don't really use sites in terms of pages. They don't search for pages, 
they search for information and functions. Second, they don't surf in  
a linear fashion.

Based on that, we've developed a sitemap model that mimics the users' 
mental model, is a bit abstracted, accommodates for the way they surf 
(non-linear, non-page paradigm).

Our sitemap model includes a visual illustration of where things live 
(e.g. content, functions), descriptions of the audiences who are using 
the site (product), primary user experience issues, and a key on one 
page, a mental model diagram on another page, and finally a 
user/business goals matrix that shows where in the site we intend to 
address/achieve these goals.

A sample is available at: 
http://messagefirst.com/downloads/BR_Sitemap_v1.5.pdf (1.6MB)

On Feb 27, 2005, at 12:55 PM, Dimple Mohan wrote:

> What elements comprise your sitemap deliverable? At what stage of your 
> production process do you start creating this deliverable? Do you 
> create one at all? If not how what are your approaches to offering 
> navigation and content type suggestions to your client? Do you think  
> metadata, content tagging and keyword site searches can mitigate the 
> use of a site map? Would you recommend Site Indexes as a better 
> navigation tool than site maps? Any research or writing to support 
> your input?
>
> Also, I would appreciate if you could direct me to reports or writings 
> or findings on the importance and approach to creating sitemap 
> deliverables as well the popularity of the use of the site indexes in 
> web initiatives today.
>
>
> Thanks,
> Dimple Mohan

Cheers!

Todd R. Warfel
Partner, Design & Usability Specialist
MessageFirst | making products easier to use
--------------------------------------
Contact Info
V: 		(607) 339-9640
E: 		[log in to unmask]
W: 		messagefirst.com
AIM: 		[log in to unmask]
--------------------------------------
In theory, theory and practice are the same.
In practice, they are not.

    --------------------------------------------------------------
        Tip of the Day: Email mailto:[log in to unmask]
               with any comments, questions or problems
     CHI-WEB: www.sigchi.org/web POSTINGS: mailto:[log in to unmask]
              MODERATORS: mailto:[log in to unmask]
       SUBSCRIPTION CHANGES & FAQ:  www.sigchi.org/web/faq.html
    --------------------------------------------------------------

ATOM RSS1 RSS2