I wanted to quickly announce that a new interview with usability expert
Jared Spool is now available on the WebWord.com site. The focus is on
collecting user data. Obviously collecting user data is important, but
exactly *how* should we use it once we have it? What does it *really* tell us?
Jared answers several important questions. For example:
* What have been your most striking findings?
* What data gathering techniques and procedures do you typically use?
* What steps do you take when usability problems are apparent?
* What are the typical costs associated with usability testing?
If you are interested, feel free to read the interview:
SPOOL VISION: AN EYE ON USER DATA
<http://webword.com/interviews/spool.html>
Regards,
- John
p.s. Please excuse the cross posting.
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John S. Rhodes ** mailto:[log in to unmask] ** http://WebWord.com/
Usability Professional, Internet Strategist, Information Architect
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