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ACM SIGCHI WWW Human Factors (Open Discussion)


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"Cohen, Marci" <[log in to unmask]>
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Cohen, Marci
Tue, 1 Aug 2000 09:22:14 -0500
text/plain (39 lines) claims an interesting approach as a search engine, that the results
are based on usability and popularity, according to the "What is"

However, after looking over some of the metrics they use to determine
usability, I'm wondering if the are just using "usability" as a buzzword
selling point.  These are the criteria they claim as usability measures:

How many votes a site receives
How often the site is added to a bookmark list
How fast the site loads
How much time people spend on the site
How often the site is updated
How many people visit the site in a 24-hour period
How many people come back during prime time hours
How many multimedia applications a site has
How often people go to the site from a search engine
How often people come back to the site

As further evidence that they don't *get* usability, the friend who told me
about the site warned me to not install it because she did and now can't
uninstall it.

The concept sounds like a good idea, but the execution could use some work.

Marci Cohen
User Experience Analyst
[log in to unmask]
312.642.7560 x136

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