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Jan Gulliksen <[log in to unmask]>
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Jan Gulliksen <[log in to unmask]>
Wed, 9 May 2001 01:36:32 +0200
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Call for papers
IFIP WG 13.2 "Methodologies for user centered systems design"
organizes in conjunction with INTERACT 2001 - workshop on

"Usability throughout the entire systems development lifecycle"

9 July in Tokyo, Japan

UCD 2001 (

The un-usability of systems, products and services is a tremendous problem
for users and consumers all over the world, despite the efforts put in by
researchers, usability practitioners and designers. Therefore, usability
still needs to be the main focus of our activities. Research and
development must focus more on developing processes, methods and tools that
significantly turn IT development in another direction. In practice,
usability aspects are usually regarded very late (if at all) in software
Software development does not stop with delivery, nor do usability issues.
Most systems and products are modified and improved in a number of releases
over a number of years. Web sites are continuously updated and modified.
However, most efforts at working with usability matters stop after the
initial development process. What do we do after delivery?
Furthermore, commercial software development models, such as Rational
Unified Process (RUP), Dynamic Systems Development Method (DSDM) are
becoming widely used in industry. Other software development models with
different approaches are also starting to attract attention from industry,
e.g. eXtreme Programming. These models are basically not user-centered and
most of them provide limited support for usability activities. Thus, it is
also important to find ways of integrating usability aspects into such
development models.

The workshop aims at specifying the research agenda for developing
processes, methods and tools for User Centered Design (UCD) throughout the
software lifecycle, particularly within commercial software development
models. We also aim to share experiences in applying a UCD perspective on
the development of interactive systems. Submissions will relate to the
following issues:

UCD in a process perspective, including:
* Organizing and performing usability related work in practice
* UCD in the initial software development phases, e.g., usability and
requirement specifications.
* UCD and usability work after release
* Case studies of organizations addressing usability throughout the
software life cycle.

Incorporating usability and UCD into commercial software development
models, for instance:
* Usability in non-user-centered software development models
* Usability in use-case driven software development models
* UCD and engineering-oriented software development models.

Methods, tools, roles, and artifacts for UCD, e.g.:
* Cooperative design, evaluation and development
* Integrated design
* Capturing contextual aspects
* Multidisciplinary cooperation in practice, who does what and when?

The workshop participants will be required to read all the accepted
position papers in advance and participate electronically in the production
of a workshop agenda, prior to the workshop. The preliminary agenda for the
workshop will include very brief presentations of each participant's
position paper, a joint listing of critical issues and breakout sessions to
address these issues. Finally an attempt will be made to specify critical
aspects of usability in a lifecycle perspective, possibly relating to an
existing commercial software development model.

A workshop report will be produced after the workshop and elaborated papers
will be published in an edited IFIP publication, "Usability throughout the
entire software development lifecycle".

Submissions stating the position of the author/authors (4-10 pages in pdf
format) should be sent by 20th of April 2001 to [log in to unmask]
The submissions will be peer reviewed and the authors will be notified
about acceptance/rejection by 31st of May 2001.

Jan Gulliksen is an associate professor of Human Computer Interaction at
the department of Human Computer Interaction, Uppsala University, and guest
researcher at the Centre for user oriented IT design (CID) at the Royal
institute of technology (KTH), Sweden. Jan is chairman of IFIP working
group 13.2 Methodologies for user centered system design.
Inger Boivie is a research student at the department of Human Computer
Interaction, Uppsala University. She has previously worked as an HCI
consultant at TietoEnator AB, Sweden. Jan and Inger have previously
organized two international workshops (at PDC '98 and INTERACT '99) and
five national workshops on User Centered Design
in practice.
Jan Gulliksen, associate professor      mailto:[log in to unmask]
Dept. for Human Computer Interaction    Tel: +46-18.471 2849
Uppsala University,                     Fax: +46-18.471 7811
Box 337                                 Cellular: 070 - 425 0086
SE-751 05 Uppsala, Sweden     

Center for User-Oriented IT-Design (CID)
Royal Institute of Technology (KTH),
Stockholm, Sweden