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Effie Law <[log in to unmask]>
Reply To:
Effie Law <[log in to unmask]>
Mon, 31 Aug 2009 15:41:15 +0100
text/plain (119 lines)
Dear All,

Upon the requests of a number of authors, we have extended the 
submission deadline for our IwC Special Issue to *21st September 2009* 
(see CfP below).

When submitting your paper to this Special Issue, please go to the 
Elsevier website:
and select "Special Issue: User Experience" when you reach the “Article 
Type” step in the submission process.

Please let us know if you have any question.
Looking forward to receiving your submissions.

Best regards,
Effie & Paul

C A L L   F O R   P A P E R S

            Interacting with Computers (IwC) Special Issue on

    Measurement and Structural Models of User Experience

              *     Submission deadline: 1st September 2009     *
User experience (UX) is essentially measurable. The necessity and 
utility of UX measures is apparent. The challenge, however, lies in 
selecting appropriate measures to address the particularities of an 
evaluation context. Furthermore, both the construct validity and 
predictive power of some UX measures are of particular concern. 
Consequently, modelling users’ experience - as a basis for producing 
design guidance - is especially important for interactive digital 
In the behavioural sciences, two types of model are distinguished.  
First, measurement models are used to measure the constructs in a 
particular domain.  Second, structural models are used to establish 
(causal) relations between constructs.  Both of these models are 
necessary in the domain of Human-Computer Interaction (HCI) in order to 
make progress. 

A major area of research is how positive UX of deploying digital 
artefacts can be promoted. This experience does not only include 
usability, but also other cognitive, socio-cognitive and affective 
aspects of users’ experience in their interaction with artefacts, such 
as users’ enjoyment, aesthetic experience, desire to repeat use, 
positive decision to use a digital artefact and enhanced mental models. 
Research in this area is timely because we are moving away from the 
‘conversion decade’ (2000-2010) to the ‘loyalty decade’ (2010-2020), as 
coined by Jakob Nielsen. Besides, UX manifests as quality in design, in 
interaction and in value, with diverse measures from many methods and 

Two kinds of submission are encouraged.
1. Empirical and theoretical papers dealing with the measurement of user 
experience, explicitly addressing the measurement of different 
constructs underlying user experience and show how these are distinct or 
2. Empirical and theoretical papers dealing with the structural 
modelling of user experience, explicitly addressing how different 
factors (constructs) of user experience are related and influence each 
other to produce outcomes of human-computer interaction

Although papers must be based on rigorous research, the presentation 
should be accessible to both researchers and application-focused 
readers. Measurement models and structural models will have to be linked 
to real-world applications.

This special issue aims to present high-quality, high-impact, original 
research addressing the modelling of user experience. Relevant topics 
include, but are not limited to, the following:
* theoretical frameworks underlying different UX measures and structural 
models of UX;
* validity, reliability and sensitivity of specific UX measures;
* practical strategies for selecting appropriate UX measures and 
instruments that meet contextual requirements, including commercial 
* the applicability of existing UX measures to new interaction styles 
and emerging ICT domains;
* potential non-measurable properties of UX, and alternative critical 
methods and techniques for their assessment;
* empirical testing of specific alternative structural models of UX;
* the predictive value of specific structural models of UX;
* the effects of system characteristics (e.g. interaction styles, ICT 
domains and information architecture), task characteristics and 
individual differences between users in structural models of UX;
* how specific structural models of UX can support reasoning about 
processes of user experience with consequences for system design
Articles must be based on original research.  Complete articles should 
be submitted by the deadline of 1 September 2009. Papers will be subject 
to the full review process of Interacting with Computers.

Instructions for Authors

Manuscripts should not exceed 18 double-spaced pages. Papers should be 
prepared according to the IwC’s guide for authors, and should be 
submitted online. Illustrations must be provided in separate .jpg or 
.gif files, and APA Publication Manual (not ACM or IEE) style is used. 
Colour is discouraged. The guide for authors and online submission are 
available at 
If you are a first-time user of the journal’s online submission tool, 
you will have to register yourself as an author on the system.

Potential authors should contact Effie Law ([log in to unmask]) or Paul 
van Schaik ([log in to unmask]) with any questions about the 
special issue.

For information on Interacting with Computers see 

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