Mary,

If using skype you can try one of those skype recording plugins. You can
find some in the link below.

http://labnol.blogspot.com/2006/06/how-to-record-skype-conversations.html


-- 
Gustavo Gawry
Interaction Designer
Mobile: +55 21 9498-7923
Email: gustavogawry at gmail.com
Blog: http://gawry.com (in portuguese)
Twitter: gawry



On Wed, Dec 10, 2008 at 2:28 PM, Mary Deaton <[log in to unmask]> wrote:

> Does anyone have experience conducting remote usability sessions from
> the US via the Web with participants in Africa? I am using UserVue,
> which cannot handle telephone connections outside the US and Canada.
> However, none of the web conferencing vendors we have researched offer
> toll-free call-in numbers in Africa, very few in South America, and
> India is spotty.
>
> I tried to use Skype as a means for me to call out to the participants
> with the notion I could then record the conversation on my end, but I
> do not have a phone that can accept a recording device and so I have
> not found a really good way to record the Skype call off my computer.
>
> I would appreciate any suggestions people have, and as soon as
> possible. Please email me directly and then I will summarize and post
> back to these lists what I learn.
>
> And perhaps the user experience community should begin some sort of
> movement to make the availability of toll-free numbers in the
> developing world something not so dependent on whether someone can
> make a profit by offering them. End of rant.
>
> Mary Deaton
> Deaton Interactive Design,
> Manager, STC Usability and User Experience Community
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