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ACM SIGCHI WWW Human Factors (Open Discussion)


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Sender: "ACM SIGCHI WWW Human Factors (Open Discussion)" <[log in to unmask]>
Date: Wed, 10 Nov 2010 13:50:39 +0200
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From: Görkem Çetin <[log in to unmask]>
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Not sure about the 1st issue, but usability ROI has been a long term
research topic - A quick search on ("usability ROI")
gives lots of references.


2010/11/9 Kursat Cagiltay <[log in to unmask]>

> Hi,
> In his 1993 book, Usability Engineering, Jacob Nielsen reports that 48% of
> the code is devoted to the user interface (page ix).
> In the same book, he reports some figures about cost savings from the use
> of usability engineering methods on page 2.
> I need recent studies/findings/figures about these two issues.
> I'd appreciate your help in advance.
> Kursat Cagiltay
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