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ACM SIGCHI WWW Human Factors (Open Discussion)


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Alan Bucher <[log in to unmask]>
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Alan Bucher <[log in to unmask]>
Mon, 24 Nov 2003 10:44:11 -0800
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Kathy E Gill [mailto:[log in to unmask]] wrote:
>What? The Web is an open platform -- am I hearing usability
>professionals throwing out a core Web value/philosophy -- that of
>universal access?

You can never have true universal access. Some percentage of users
will always use Lynx or AOL's old dysfunctional browser. You will
never hit 100% of users. So if you are happy enough with the 94% of
users who have Flash, then that's a reasonable platform to pursue.

>Can I paraphrase Tim B-L on designing to a browser being akin to
>locking oneself into proprietary software models? Again?

It's a nice ideal, but business lives in the real world. If my
product would be improved by an IE-only feature that cannot easily be
replicated in Mozilla, and my marketing/sales people are satisifed
with courting only the IE market, then I would never stand in the way
of that feature. Yes, I might be sad to participate in a decision
that would further solidify Microsoft's hold on the browser market,
but in a competitive climate my company cannot afford to hobble our
product in the name of altruism.

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