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Date:
Thu, 9 Jun 2011 10:47:50 +0100
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Nigel Bevan <[log in to unmask]>
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Nigel Bevan <[log in to unmask]>
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==================================================
Improving the Content of User Requirements

1-day Workshop, 5 September, Lisbon, Portugal
As part of INTERACT 2011
==================================================

Deadline for submissions extended to 16 June 2011.

Organized by Nigel Bevan, Professional Usability Services, UK

Identifying and defining user requirements is an essential input to 
good user centred design, but there is little guidance on content. 
The workshop will share and review examples of user requirements 
provided by the participants, to generate guidelines on content that 
could help practitioners identify and document the relevant 
requirements.

About the Workshop:

The objective of the workshop is to identify a set of categories of 
requirements that cover a range of projects and organizations, which 
could be used to help practitioners elicit, identify and document the 
relevant requirements.  Participants should have experience of 
producing user requirements, and provide an example before the 
workshop, together with their own suggestions for categorization.

Issues to be discussed include:
- Is a common categorization possible or appropriate across different 
organizations and application domains?
- Is there a difference between user needs and user requirements, and 
is the same categorization appropriate for both?
- How important is it to include requirements for effectiveness, 
efficiency and satisfaction?
- Should user requirements always be documented, and is it possible 
in principle to evaluate whether they have been achieved?

An intended output is a paper for Interactions or the Journal of 
Usability Studies.  The results will also be submitted to the ISO 
standards group currently working on a Common Industry Format for 
User Requirements.

How To Participate:

Send your example of user needs or requirements (if necessary 
anonymized) together with your own suggestions for categorization to 
[log in to unmask] by 16 June, and feedback will be provided by 20 
June.

Participants will be selected based on the relevance of their submissions.

MORE INFORMATION: 
http://www.nigelbevan.com/papers/Improving_the_Content_of_User_Requirements.htm

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