Dear Colleague,
I am pleased to announce that Volume 5, Issue 2 of the International Journal of Design -- Special Issue on Designing for Services -- is published online at www.ijdesign.org. The table of contents is listed at the end of this email. All contents are freely available online. You can read, download, or forward these articles to your colleagues.
The journal is indexed in Thomson Reuters SCI-E, SSCI, and A&HCI, ProQuest DAAI and ABI INFORM, and the Web Archives of The United States Library of Congress. In addition, all journal contents since vol. 1 issue 1 have been included in the Web of Science (WOS) database.
Based on Web of Science (WOS) database, the 87 articles published up to April 2011 have been cited 134 times, averaging 1.54 times per article. Based on Google Scholar, which covers a much wider range of publications, the articles have been cited 575 times, averaging 6.35 times per article. The journal statistics for the period up to August, 2011 is summarized at http://www.ijdesign.org/materials/Journal_Statistics.pdf.
We sincerely invite you to submit your best work to the International Journal of Design. Please refer to Author Guidelines online at www.ijdesign.org.
Best Regards,
Lin-Lin Chen
Editor-in-Chief
International Journal of Design
www.ijdesign.org
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International Journal of Design
Vol. 5(2) August 2011 | Table of Contents
Editorial
Special Issue Editorial: Designing for Services
Birgit Mager, Tung-Jung David Sung
Articles
Designing Service Evidence for Positive Relational Messages
Kathy Pui Ying Lo
Service Innovation Through Touch-points: Development of an Innovation Toolkit for the First Stages of New Service Development
Simon David Clatworthy
Transformative Services and Transformation Design
Daniela Sangiorgi
Designing for Service as One Way of Designing Services
Lucy Kimbell
Benefits of Co-design in Service Design Projects
Marc Steen, Menno Manschot, Nicole De Koning
Evaluating Serviceability of Healthcare Servicescapes: Service Design Perspective
Seunghae Lee
Design Case Studies
Service Design and Change of Systems: Human-Centered Approaches to Implementing and Spreading Service Design
Michael Lin, Bobby Hughes, Mary Katica, Christi Zuber, Paul Plsek
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