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"ACM SIGCHI WWW Human Factors (Open Discussion)" <[log in to unmask]>
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Hal Shubin <[log in to unmask]>
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Thu, 10 Jun 2004 09:20:23 -0400
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Hal Shubin <[log in to unmask]>
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I've been working with my client on an application for physicians. We're
going to a hospital to do some usability testing, but the doctors are very
busy, so this will be a different sort of study.

They will be real users doing real work with a live version of the software
that they've been using, which is great. However, I won't have much time
with each person. I expect 15 minutes, or 30 max, per session -- for
interviews and testing together. Usually I'd arrange for about an hour of
testing and 15 to 30 minutes for interviews before and after the session.
Given the work they do (making rounds, emergency room, etc.) it'll be hard
to set up a firm schedule, so there will be lots of time where I'm just
waiting.

I haven't had a study where the timing is like this. Does anyone have any
suggestions?

Comments to me for summary, or to the list for general discussion.

thanks                          -- hs

................................................................
Hal Shubin
Interaction Design, Inc.
Design for the Web, the desktop and beyond
www.user.com, 617 489 6595

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