Hi Louise,

The Information Architecture (previously mentioned) book's chapter on
designing an interface is online at:

        http://webreview.com/wr/pub/98/03/06/feature/index.html

However, I do not mean this as a substitute for purchasing this excellent book.

I also found a related article by Morville on building a synonym's
(thesaurus) search index helpful, if you wish to address a search issue:

        http://webreview.com/wr/pub/98/10/30/feature/index.html


Sarah Jones
Workstation Support Services
UC Berkeley