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David Millen <[log in to unmask]>
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David Millen <[log in to unmask]>
Mon, 7 Jan 2002 17:16:20 -0500
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Call for Participation
CHI 2002 Workshop:  Creating and Refining Knowledge, Identities, and
Understandings in On-Line Communities
     CHI 2002: 21 and 22 April 2002, 9:00-17:30
     Minneapolis MN USA
     Workshop Organizers: Michael J. Muller and David R. Millen
     IBM Research / Collaborative User Experience
     Cambridge MA USA
     [log in to unmask] and [log in to unmask]

On-line communities are an active research and development area for CHI,
CSCW, ECSCW, PDC, and related conferences.  On-line communities are also
becoming an important area of development, both for internal organizational
use and for customer-oriented commercial applications.  We propose to
continue the discussion that has been active and fertile at recent

Goals of the Workshop
We propose the following goals for the workshop as a whole:
- The workshop will produce an integrative survey of a sample of on-line
communities, suitable for publication in interactions or SIGCHI Bulletin.
This work will build upon the analyses of earlier workshops.  We anticipate
that this survey will be useful to people who want to enter this field of
research, and to people who are hoping to choose among alternatives for
community applications.
- The workshop will develop a deeper understanding of the types and
characteristics of shared resources, including useful approaches to
collecting, refining, and sharing such resources.  We anticipate that this
understanding, published as part of the integrative survey or as a stand-
alone document, will be useful to creators and managers of on-line
- The workshop will develop an analysis of roles and identities within on-
line communities.  We anticipate that this analysis -- probably published
separately -- will be useful to facilitators and managers of communities,
as well as to researchers who are looking for a framework of analysis of
the work done within communities.  We hope that this analysis will also
include a section on the conventions and informal protocols that members of
communities develop or adopt.

Two-Day Workshop
At last year’s CHI workshop "Integrating Diverse Research and Development
Approaches to the Construction of Social Cyberspaces," there was a sense of
too little time.  We think that this feeling was a reflection of both the
diversity of on-line communities that were represented in the workshop, and
the richness of research that has been done in each kind of community.  In
keeping with suggestions from the members of the CHI 2001 workshop, we are
proposing a two-day workshop for CHI 2002, to allow both (a) mutual
education across the diversity of settings and types of communities, and
(b) active problem-analysis and problem-solution in smaller working groups.

To Participate
Workshop participation is by invitation.  Please send us three documents:
- A position paper of 500-1500 words, describing your work (practical,
theoretical, or other) related to on-line communities.
- A brief biographical statement.
- Proposed topics for the smaller working groups.

According to the conference rules, position papers must be submitted by 25
January 2002, with notification of invitation by 22 February 2002.  We
anticipate putting the materials from accepted proposals on-line shortly
after 22 February.

Please send your submission by 25 January 2002 via email to either one of
the authors at [log in to unmask] or [log in to unmask]  If you need to send non-
electronic materials, our physical address is

IBM Research / Collaborative User Experience
IBM Software Group
One Rogers Street
Cambridge MA 02142 USA