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"ACM SIGCHI General Interest Announcements (Mailing List)" <[log in to unmask]>
Michael Albers <[log in to unmask]>
Thu, 1 Jun 2006 17:56:16 -0500
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Michael Albers <[log in to unmask]>
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Call for Papers
Workshop on HCI & Information Design to Communicate Complex Information
University of Memphis, Memphis TN
February 16-17, 2007


The future will see the design of information and communication 
technologies that serve ever more complex purposes and problems. For 
these technologies, creating user-centered support is particularly 
challenging when  users are domain experts with sophisticated 
knowledge work and collaborations and do not want to become power 
users to conduct this work electronically. Goals of this workshop are 
to define what we already know about communicating complex 
information to such domain experts and clarify our understanding of 
what issues urgently need further research.

Quality designs must make HCI simpler, not more complex and 
difficult.  The challenge is figuring out how to "harness" complex 
phenomena in requirements, design, and testing so that our systems 
support and enhance the proper level of understanding for open-ended, 
dynamic knowledge work.  To meet these challenges, this workshop will 
address some of the most pressing issues in designing useful and 
usable digital information for domain experts' knowledge work. These 
include but are not limited to the following:

Designing for experts.
What do we know about the ways experts conduct their exploratory, 
open-ended knowledge work in organizations or communities? What do we 
know about the information and technological support that they need 
for various task purposes? What is common and what is different based 
on domain demands that should inform our analysis of needs, 
generation of requirements, designs and testing? How do we design for 
knowledge work among interdisciplinary groups of experts?

Representations of complex activities for design
How do we build situational context into designs? What methodologies 
best capture audience informational needs for open-ended exploratory work?

Domain specificity
What commonalities characterize specialists across domains? What 
variations across domains are important for the information and 
systems we design and how we design them? How do we apply knowledge 
about these commonalities and differences to requirements and design?

Extending convention
What aspects of user experience, design, and testing are 
under-emphasized today but vital for useful and usable information 
and systems for complex work? How do we test whether the designs we 
develop for experts' dynamic and nonlinear knowledge work are useful 
and usable? What might we need to add to usability heuristics for 
expert reviews to better account for the needs of experts in a field 
who are more than novices but less than power users?

We hope to reach new insights and agreement about
    * The current major research issues that  need to be addressed
    * Ways to transform research into practical applications

We want this workshop to maximize the exchange of information and 
ideas among the participants.  The workshop will feature a highly 
interactive format with each participant giving a 15-20 minute 
presentation followed by a 20-30 minute discussion.  We wish to 
encourage high interactivity and in-depth discussion about each topic.

Keynote talk: Barbara Mirel

Please submit a 2-page position paper about your ongoing work, new 
interaction designs, opinions or approaches to the problem, or 
conceptual frameworks or theories. Papers will be peer-reviewed and 
10-14 selected by relevance and likelihood of stimulating and 
contributing to this discussion.  The position paper will also be 
used as part of a book proposal for a collection of the papers 
presented at the workshop.  Email your paper, in PDF, to 
[log in to unmask]  with subject "Workshop Submission".

2 page proposal due: June 30, 2006
Notice of acceptance:  July 30, 2006
Papers for workshop due:   3 weeks before conference
                                            (about 30 double spaced pages)
Workshop dates:   February 16-17, 2007
Final papers for edited collection due:  1 month after conference

University of Memphis
Hotel is on campus at the University of Memphis.
rates:  about $105 + 15.95% room tax per night for 2 room suite  (all 
suite hotel).  Free parking at the hotel.

Michael J. Albers     [log in to unmask]

Dr. Michael J. Albers
Professional Writing Program
Department of English
University of Memphis
Memphis  TN  38152 

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