Greetings CHI-WEB...
Can anyone help me? I'm looking for cost-benefit formulas or models that I
can use to help me make a case for usability services. Please respond
directly to me and I'll post a summary to the list. Thanks very much.
Jodi Bollaert
Usability Specialist
Compuware e-Commerce Digital Development Ctr.
http://www.compuware.com
1(800)292-7432, ext. 55520