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"ACM SIGCHI General Interest Announcements (Mailing List)" <[log in to unmask]>
"John M. Carroll" <[log in to unmask]>
Thu, 19 Jan 2006 15:11:48 -0500
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"John M. Carroll" <[log in to unmask]>
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Deadline extended for this Special ISCRAM 06 Session: Emergency  
Response Reachback: Cases, Concepts, Processes, and Tools

Important Dates:

Papers due no later than: January 31, 2006
  Latest notification to authors of review and decision: March 3, 2006
  Final print ready copy by: March 17, 2006
  Early registration December 1st 2005 to March 17th 2006
  May 14, 2006: Workshops, PhD Colloquium (Sunday 10AM-4PM)
  May 15-17, 2006: Conference (Monday to Wednesday)

Submissions must be sent or copied to [log in to unmask]

  Information Systems for Crisis Response and Management Conference

  New Jersey Institute of Technology, Newark NJ (USA)
  Program Chair:  Murray Turoff, [log in to unmask]
  Conference Chair:  Bartel Van de Walle, [log in to unmask]

Conference Theme: An author may submit any paper dealing with  
Information Systems in any phase, intersection of phases, and/or  
integration of phases of the Emergency Management and Preparedness  
lifecycle: Planning, Training, Mitigation, Detection, Alerting,  
Response, Recovery, and Assessment

  Keynoter: Commissioner Gino P. Menchini: Chief Information Officer  
(CIO) of New York City

Emergency Response Reachback: Cases, Concepts, Processes, and Tools

  Steven R. Haynes, [log in to unmask],edu, Assistant Professor
  John M. Carroll, [log in to unmask],edu, Edward M. Frymoyer Chair
  Steve Sawyer, [log in to unmask],edu, Associate Professor
  School of Information Sciences & Technology, Penn State University

Reachback refers to knowledge-intensive processes and tools that make  
available to emergency response personnel in the field the full range  
and depth of an organization’s knowledge assets.  For example, a  
firefighter on-scene at a fire may want to call on the knowledge of  
all other firefighters at their station, who in turn might need to  
reach back to subject matter experts (e.g., for hazardous materials)  
at other stations in the city, or to other state or federal  
organizations.  This session will explore theories, models,  
techniques, and tools to inform development of a reachback science  
for emergency management and crisis response.

Reachback is a type of knowledge management particularly concerned  
with how distributed assets can be leveraged in response to a  
critical information need.  Emergency responders “reachback” to  
obtain the information they need to make time-critical and  
potentially consequential decisions as events unfold during crisis  
response.  Reachback is especially important when emergencies involve  
hazardous materials, weapons of mass destruction, and other  
situations that require in-depth, time-sensitive, and specialist  
knowledge to manage effectively.  The reachback domain presents  
opportunities to develop and leverage synergies between information  
and communications technologies and distributed organizations.

A number of tools and underlying technologies are used to support  
reachback.  These range from standard helpdesk and technical support  
systems to expertise locators and advanced knowledge mapping  
representations.  Other relevant technologies include but are not  
limited to: computer-supported cooperative work (CSCW), information  
retrieval and collaborative filtering, geographical information  
systems (GIS), expert systems and intelligent agents, knowledge  
representation, knowledge tailoring, among many others.

This session is concerned with helping to define and delineate the  
reachback field.  Submissions are invited that address issues  
informing the reachback domain including but not limited to the  
following topics:

Theoretical perspectives informing reachback practices and technology  
design for emergency management
  •  Technologies to facilitate effective reachback in emergency  
response organizations
  •  Knowledge mapping for emergency planning and response: concepts,  
techniques, and tools
  •  Expertise location in crisis situations
  •  Empirical studies of emergency management reachback technology  
and process
  •  Case studies in reachback
  •  Design of emergency management organizations to facilitate  
effective reachback
  •  Information tailoring in crisis situations
  •  Large-scale reachback models and tools for crisis events of  
national significance

Full Paper word limit is 5000 words; Research in Progress or  
Practitioner Case Studies 2500 words; Overall acceptance on above  
limited to around 75 papers;  Prior acceptance rates for papers have  
been 45-55%; Workshop position papers or PhD Colloquium submissions:  
1000-2500 words; Conference attendance limit is around 200

See http://ISCRAM.ORG for more details on: paper types, prior  
proceedings, detailed session descriptions, paper template,  
Keynoters, hotels, restaurants, Newark, the Ironbound, local travel,  
etc.  Individual membership for the ISCRAM community website is free.
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