ACM SIGCHI General Interest Announcements (Mailing List)


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Thu, 9 Jan 2014 13:39:52 +0000
Jose Abdelnour-Nocera <[log in to unmask]>
"ACM SIGCHI General Interest Announcements (Mailing List)" <[log in to unmask]>
Jose Abdelnour-Nocera <[log in to unmask]>
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SCIUX at The University of West London is pleased to announce a vibrant
and innovative short courses programme for practitioners and graduates
with an interest in any aspect of user experience.  SCIUX courses are
delivered by a recognised team of practitioners and researchers in various
aspects of user experience professional practice.  For those who wish to
obtain a formal qualification, attendance to these courses will count
towards the 'Postgraduate Certificate in User Experience Professional
Practice' (subject to validation)
Two next courses to be offered:

Introduction to Service Design 	           		 28-29 January
An interdisciplinary field of service design has begun to take shape over
the past decade. This field helps deliver useful, usable, efficient,
effective and desirable service to customers from a holistic perspective.
Service designers design the customer journey to improve the interactive
experience between the products and their customers.  Through service
design organisations are able to communicate what their service is all
about by providing a quality service experience across different channels
and touch points. This short course offers a practical introduction to
service design and its commonly used tools and methods.

Tutor: Christina Li
Christina is the founder of Infinite Interactive. An UX and Service design
professional, her experience covers a range of screen and non-screen based
products and services, e.g mobile, web, TV, as well as in-store and call
centre experience design. Christina has worked for Lenovo, BBC, Thomson
Reuters, Orange, and O2, etc. before she set up Infinite Interactive.
Originally from China, Christina has an international perspective on the
way that people use products and devices. In particular, she has been
devoted to linking the Chinese and western design communities.

All courses include refreshments, lunch and course materials.  An
Attendance Certificate will be given on completion of each course.
Other upcoming courses
Introduction to Information Architecture	26 February 2014		
User Experience and Internationalisation	07-09 March 2014
If you have an interest in these later courses please send us an email to
register an interest.

More info about SCIUX lab and training:
Our blog with detailed project info and profiles:
Follow us in Twitter!  @sciux_uwl

Dr. Josť Abdelnour Nocera
Reader in Sociotechnical Design
Institute for Practice and Interdisciplinary Research (INSPIRE)
Head of Sociotechnical Centre for Internationalisation and User Experience
University of West London
St Mary's Road, Ealing - London W5 5RF

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