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ANNOUNCEMENT: DUX2003 ACCEPTED CASE STUDIES! EARLY REGISTRATION EXTENDED!
Register now! http://www.dux2003.org (Early registration discounts end May
9-- a $200 discount!)

DUX2003: Designing for User Experiences conference
--------------------------------------------------------
Organized by ACM SIGCHI, ACM SIGGRAPH, and AIGA Experience Design
The Palace Hotel, San Francisco, CA
5-7 June, 2003

Join an extraordinary and multidisciplinary group of top user experience
designers for a weekend of insightful and inspiring discussion, reflection
and debate!

DUX2003 is an exciting new conference-- the first one to look at the user
experience of digital interactions from the key related fields of
human-computer interaction, business and design. The bringing together of
these communities and perspectives is being made possible by the first
joint venture between ACM/SIGCHI, SIGGRAPH and the AIGA Experience Design
community.

This conference will look at all facets of the product/service development
lifecycle and at other organizational touch points that affect users'
experiences. The results of the conference will contribute to the growing
body of knowledge in the AIGA Experience Design Case Study Archive and the
ACM Digital Library.

The conference program will feature prominent designers, business
analysts, researchers, and educators via presentations and discussions of
design cases, design practice, design research, invited plenary speakers
and panelists.
******* NEW!!! *********
--------------------------------------------------------
PLENARY SPEAKERS

Bill Buxton: As a designer, teacher and researcher concerned with human
aspects of technology, Bill's work focuses on the use of technology to
support design, filmmaking and music. He is an Associate Professor in the
Department of CS at the U. of Toronto and was Chief Scientist of
Alias|Wavefront, and its parent company SGI Inc.

Stephanie Yost Cameron: Stephanie is the general counsel and senior vice
president, business & legal affairs, at NeoPets Inc., the top-rated "Gen
Y" entertainment and media Internet website.  Ms. Cameron has lectured
extensively on entertainment and new media topics, and is on the Advisory
Board of the Children's Advertising Review Unit, a division of the Council
of Better Business Bureaus that acts as the children's advertising
industry's self-regulatory forum.

Mitch Kapor: As an entrepreneur, investor, social activist, and
philanthropist, Mitch has been at the forefront of the information
technology revolution for a generation.  He founded Lotus Development
Corp., the Electronic Frontier Foundation and the Open Source
Applications Foundation. His 1990 Software Design Manifesto was one of the
first clear articulations of the idea that making useful, usable,
delightful software is a design problem, not an engineering problem.

Sara Little Turnbull:
A design advisor to corporate CEOs, national governments, and prestigious
universities, 85-year-old Sara Little Turnbull has been a powerful and
influential voice in strategic design development over the past six
decades.  Trained in design and cultural anthropology, she is now director
of the Process of Change, Innovation, and Design Laboratory of the
Stanford University Graduate School of Business.

--------------------------------------------------------
DUX ADVANCE PROGRAM

The DUX 2003 program will feature accepted submissions of real-world
design practices, research, and cases from around the globe, creatively
combined in sessions moderated by leading design practitioners and
theorists. You will leave with insights and best practices you can teach
or apply on your next project.

-----------------------------
Thursday
* Tutorials
* Studio Tours
(see below for more information on both)

Evening: Opening Plenary: Mitch Kapor & Bill Buxton; reception sponsored
by SIGCHI

-----------------------------
Friday
* DUX in Practice I, session chair: Mark Hurst
        - Kjeldskov, Designing the Handheld Maritime Communicator
        - Lehman, WGBH.org: Evolution of a Station Web Site
        - Ayoob, A User-Centered Drousy Driver Detection and Warning System
        - Paulos, Connexus: A Communal Interface
        - Brooke, From Ethnography to Design in a Vineyard
        - Brinck, Making an iMpact: Redesigning a Business School Web Site

* Informing DUX, session chair: TBD
        - Makoski, Vacations or Groceries? Purchase Modeling and Loyalty
Programs
        - Kankainen, UCPCD - User-Centreed Product Concept Design
        - Hertzfeld, VasSol CANVAS
        - Pruitt, Personas: Practice and Theory
        - Baxley, Universal Model of a User Interface
        - Kjeldskov, TramMate - A Context Aware Mobile System Supporting
Use of Public...
        - Zeni, Improving the Election Experience

* Changing User-to-Product Relationships, session chair: TBD
        - Frost, Visualizing Health: Imagery in Diabetes Education
        - Heeter, Girls as Space Game Designers: Extreme Baseline Research
        - Oppenheimer, Beyond "Puree": Reinventing the Blender
        - Fogg, How Do Users Evaluate the Credibility of Web Sites?
        - Liszka, Preserving Multiple Expert Voices in Scientific
Knowledge Management
        - Wood, The Development of Mobile Applications for Patient Education
* Scope of UX Panel, moderator: Nico MacDonald
An invited panel of user experience practitioners that will discuss the
unique goals, values, and boundaries of designing for user experiences

Evening: Reception with 3D Web demos, sponsored by SIGGRAPH

-----------------------------
Saturday
* DUX in Practice II, session chair: TBD
        - Hakanson, Capturing the Invisible: Designing Context Aware
Photography
        - Kronthal,
        - Gemperle, The Hug: a New Form for communication
        - Moore, Wells Fargo Online Banking Redesign
        - Holmquist, Designing Tomorrow's Smart Products

* Dealing with Constraints, session chair: TBD
        - Armitage, "And Another Thing: The Current Site is in German"
        - Ehrlich, More for Less: A Novel Hybrid Method to Maximize the
Impact of Research
        - Stubblefield, The LIGA Traveler: The Use of Social and Technical
Invariants in Software
        - Shade, Kawaii:  Adventures in a Parallel Universe
        - Armitage, Sprint: Agile Specifications in Shockwave & Flash

* Organizational/Business Issues, session chair: Paul Pangaro
        - Sato, Advancing a Customer-Centered Design Approach with a
Proven Change
        - Gabrielli, Design Strategy as a Way of Creating Imaginable Futures
        - Heller, WebTop: Building a Web-Application to Be a Platform for
Everyone
        - Bachman, Four Strategies for Promoting Common UI Guidelines
within Adobe
        - Veen, Developing Best Practices for Distributed Networks of Sites
Closing Plenary: Sara Little Turnbull and Stephanie Cameron; reception
sponsored by AIGA Experience Design and the Society of Technical
Communicators

--------------------------------------------------------
TUTORIALS
Thursday, June 5
DUX2003 will also feature half-day tutorials exploring the
impact and creation of user experience from four key perspectives:

1 Business and user experience
Dr. Sara Beckman of the Haas Business School at UC Berkeley

2 Visual design and user experience
Maria Giudice of the leading design bureau Hot Studio

3 Interaction design and user experience
Marc Rettig of Carnegie Mellon's Graduate School of Design

4 Computer Graphics, Entertainment and user experience
Katherine Jones of the leading design bureau for technology and
entertainment: Milkshake Media.

--------------------------------------------------------
STUDIO TOURS:
Thursday, June 5, 12-4 pm

DUX2003 is proud to present these Studio Tours to showcase the diversity
of work going on in the Bay Area and to expose attendees to a variety of
work environments, cultures, and methods. The Studio Tours will provide a
stimulating way for colleagues to meet talented peers and learn about
different design disciplines.

Studios will be offering examples of their work, short talks, and a chance
to exchange ideas in an informal format. We have carefully selected the
following studios to represent a variety of disciplines and approaches.
Each of them has been a pioneer in the field of user experience.
* Aaron Marcus and Associates   http://www.AMandA.com
* Adaptive Path   http://www.adaptivepath.com
* Hot Studio   http://www.hotstudio.com
* Liquid Agency (Small Pond Studios)   http://www.smallpondstudios.com
* Metadesign   http://www.metadesign.com
* Method   http://www.method.com
* Pentagram   http://www.pentagram.com
* Process 39   http://www.process39.com
* SBI (Razorfish)   http://www.razorfish.com
* SF MOMA    http://www.sfmoma.org
The Studio Tours have limited capacity. You will need to sign up for the
studios of your choice on a first come, first served basis Thursday
morning when you register for the conference. Please note that the Studio
Tours are concurrent with the afternoon tutorial session.

--------------------------------------------------------
Register now! http://www.dux2003.org
(Early registration discounts end May 9.)

Hotel: to get the conference discounted rate, call the Palace Hotel at
888-625-5144 and tell them you are attending DUX!

--------------------------------------------------------
The DUX Conference is made possible through our major sponsor:
******* ADOBE SYSTEMS *********
* our Friends of DUX sponsors:
  SUN Microsystems, BayCHI and AIGA Experience Design;
* and our organizing societies:
  ACM/SIGCHI, ACM/SIGGRAPH and AIGA Experience Design

--------------------------------------------------------
DUX2003 conference committee:

Richard Anderson
Jonathan Arnowitz
Alan Chalmers
Eugene Chen
Peter Merholz
Shel Perkins
Terry Swack
John Zapolski



--
Jonathan Arnowitz
Senior User Experience Designer, PeopleSoft
Conference Co-Chair Designing for User Experiences DUX2003
http://www.dux2003.org

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