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"ACM SIGCHI General Interest Announcements (Mailing List)" <[log in to unmask]>
Noam Tractinsky <[log in to unmask]>
Tue, 6 Jul 2004 02:41:20 -0400
Noam Tractinsky <[log in to unmask]>
text/plain (77 lines)
[Apologies for cross-posting]


"Empirical studies of the user experience" - a special issue of Behaviour &
Information Technology

Marc Hassenzahl, Darmstadt University of Technology, Social Psychology and
Decision-Making, Germany, [log in to unmask]
Noam Tractinsky, Ben-Gurion University, Information Systems Engineering,
Beer Sheva, Israel, [log in to unmask]

Over the last years, "user experience" became a buzzword in the field of
Human-Computer Interaction and Interaction Design. As interactive products
mature, they become not only more useful and usable tools, but also
fashionable, fascinating things to desire. Driven by the observation that a
narrow focus on the quality of a product (such as its reliability) or its
role as a tool does not capture the variety and emerging aspects of
technology use, practitioners as well as researchers readily seem to embrace
the notion of user experience. But what exactly is "the user experience"?
Although a term widely used, available empirical, model-driven or
exploratory research is surprisingly scarce. Early attempts to incorporate
perceived fun into Technology Acceptance models or Bill Gaver's design case
studies on ludic products are notable exceptions.

This special issue's objective is to collect a series of original, high
quality empirical papers on various aspects of the user experience such as
emotions, antecedents and consequence of positive experiences and
perceptions of quality that go beyond the purely cognitive and
task-oriented. We encourage submissions of quantitative and qualitative
research addressing or critically examining the link between aspects of
interactive products and services, usage situations and resulting

Topics include, but are not limited to:

- Antecedents and consequences of (positive) emotions during user
- Relevance and consequences of beauty/aesthetics
- Transformation of experiences into judgments, such as global assessments
of product quality
- Enriched models of product quality and tests of their validity
- User needs beyond task completion: social, challenge, curiosity, fantasy
- Effects of technologically induced positive affect on decision-making and
- Innovative methods for measuring emotions during interactive experiences

Submission Guidelines

Interested authors are asked to submit their manuscript as an attachment to
an email. The manuscript must be in Word or PDF format. For additional
information on submission guidelines, please consult the journal website at All submissions and
evaluations are processed electronically. If you are uncertain whether your
work is in principle suitable for the special issue, please send a short
abstract for preliminary assessment.

Send all submissions and inquiries to: Marc Hassenzahl,
mailto:[log in to unmask]

All submissions will be subject to blind peer review.


Deadline for manuscript submission: 11 October 2004
Acceptance notification: January 2004

We are looking forward to your submission. Please feel free to forward this
call to whom it may concern.

Best regards
Marc Hassenzahl, Noam Tractinsky