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"ACM SIGCHI General Interest Announcements (Mailing List)" <[log in to unmask]>
sears andrew <[log in to unmask]>
Fri, 3 Sep 1999 04:23:02 -0400
sears andrew <[log in to unmask]>
TEXT/PLAIN (89 lines)
Call for Papers: Empirical Studies of WWW Usability
Special Issue of the International Journal of Human-Computer Interaction

Guest Editor:
Andrew Sears
University of Maryland Baltimore County
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Focus of this Special Issue

The World-Wide Web (WWW) is a powerful tool that is changing the way we
answer questions, purchase products, and conduct research. The WWW continues
to experience rapid growth - as measured by both the number of sites and
users. At the same time, users continue to experience difficulty finding the
information, complaints about download delays continue, and security
concerns persist. At present, it is still unclear what makes the WWW an
effective mechanism for sharing information, conducting business, and
collaborating with colleagues. Why does one WWW site succeed while another
fails? Researchers and practitioners have
expressed opinions about the WWW, but few offer data to support their ideas.

With this special issue, we seek to significantly advance our understanding
of issues that influence the effectiveness of the WWW for both information
dissemination and e-commerce applications. To accomplish this goal, we
solicit papers describing empirical studies (both quantitative and
qualitative) investigating factors affecting the effectiveness of the WWW
for these (and related) applications. We also invite papers describing case
studies and special unique experiences.

Possible topics include studies exploring:
* techniques to support effective navigation (either on the www as a whole
or on a specific site),
* issues affecting user confidence/trust (in particular for e-commerce
* the affect of network delays on how users explore www sites,
* when and how graphics, animation, or other media can be used effectively,
* effective design of homepages and intranets,
* effective internationalization for the WWW,
* evaluations of alternative techniques to support accessibility,
* differences between effective information dissemination and e-commerce

Important Dates

* Today - Email Guest Editor indicating intent to submit an article
* 1 July 1999 - Call for papers distributed
* 4 October 1999 - Paper submission due
* 15 November 1999 - Notification of review results
* 14 December 1999 - Final revisions due

Submission Information

While it is not required, authors are strongly encourage to email the Guest
Editor indicating their intent to submit an article.

All papers will be peer reviewed by multiple reviewers. Electronic
submission is strongly encouraged (contact the editor for acceptable
formats). These should be submitted by (preferably) emailing the URL where
the submission can be retrieved or by emailing the paper itself to Andrew
Sears [[log in to unmask]]. If this is impossible please send 4 copies to:

Andrew Sears
Information Systems Department
University of Maryland Baltimore County
1000 Hilltop Circle
Baltimore, MD 21250
Phone +1 (410) 455-3883
Fax +1 (410) 455-1073

Web Resources

This call can be found at:

For details regarding the required format for submissions, please see the
International Journal of Human- Computer Interaction WWW site.

Andrew Sears
Information Systems Department
University of Maryland Baltimore County
1000 Hilltop Circle
Baltimore, MD  21250
Phone: (410) 455-3883
FAX: (410) 455-1073
Email: [log in to unmask]