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"ACM SIGCHI General Interest Announcements (Mailing List)" <[log in to unmask]>
Tom Erickson <[log in to unmask]>
Thu, 15 Feb 2001 18:59:56 -0600
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Tom Erickson <[log in to unmask]>
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                             CALL FOR PAPERS
                Part of the Digital Documents Track
                        at the Thirty-fifth Annual
                        on the Big Island of Hawaii
                           January 7 - 10, 2002

What:   Minitrack and Workshop on 'Persistent Conversation'
                    (e.g.  conversation over email, Chat, IM, 3-D VR,
                    multimedia CMC, etc.)
Who:    Visual, Interaction and Product Designers.
                    Researchers from CMC, HCI, the social sciences,
                    the humanities, etc.
Dates:  Abstract submission - March 31, 2001;
                    Paper submission - June 1, 2001
Chairs: Thomas Erickson, IBM T.J. Watson Research Center
        Susan Herring, School of Library and Information Science,
                    Indiana University
More Info:  email to [log in to unmask], [log in to unmask]
                    Additional detail on HICSS at:

This minitrack and workshop brings designers and researchers together
to explore persistent conversation, the transposition of ordinarily
ephemeral conversation into the potentially persistent digital
medium. The phenomena of interest include human-to-human interactions
carried out using email, mailing lists, bulletin board systems,
textual and graphic MUDs, chat clients (including audio and video
chat), structured conversation systems, 3D virtual environments, etc.
Computer-mediated conversations blend characteristics of oral
conversation with those of written text: they may be synchronous or
asynchronous; their audience may be small or vast; they may be highly
structured or almost amorphous; etc. The persistence of such
conversations gives them the potential to be searched, browsed,
replayed, annotated, visualized, restructured, and recontextualized,
thus opening the door to a variety of new uses and practices.

The particular aim of the minitrack and workshop is to bring together
researchers who analyze existing computer-mediated conversational
practices and sites, with designers who propose, implement, or deploy
new types of conversational systems. By bringing together
participants from such diverse areas as anthropology,
computer-mediated communication, HCI, interaction design,
linguistics, psychology, rhetoric, sociology, and the like, we hope
that the work of each may inform the others, suggesting new
questions, methods, perspectives, and design approaches.

We are seeking papers that address one or both of the following  areas:
* Design. Digital systems do not support conversation well: it is
difficult to converse with grace, clarity, depth and coherence over
networks. But this need not remain the case. To this end, we welcome
analyses of existing systems as well as designs for new systems which
better support conversation. Also of interest are inquiries into how
participants design their own conversations within the digital medium
-- that is, how they make use of system features to create,
structure,  and regulate their discourse.
* Understanding Practice. The burgeoning popularity of the internet
provides an opportunity to study and characterize new forms of
conversational practice. Questions of interest range from how various
features of conversations (e.g., turn-taking, topic organization,
expression of paralinguistic information) have adapted in response to
the digital medium, to new roles played by persistent conversation in
domains such as education, business, and entertainment.

Ideally, papers should also address the implications of their
analysis or design for one or more of the following areas:
* Analytical Tools. The effort to understand practice can benefit
from an array of analytical tools and methods.  Such tools may be
adapted from existing disciplinary practices, or they may be
innovated to analyze the unique properties of persistent
conversation.  One goal of this minitrack is to gain a fuller
understanding of the kinds of insights offered by different
analytical approaches to persistent conversation.
* Social Implications. Even as the persistence of digital
conversation suggests intriguing new applications, it also raises
troubling issues of privacy, authenticity, and authority. At the same
time, it has beneficial effects ranging from making a community's
discourse more accessible to non-native speakers, to laying the
foundations for mutual support and community in distributed groups.
Authors are encouraged to reflect on the social implications of their
observations, analyses, and designs.
* Historical Parallels. From the constructed dialogs of Plato to the
epistolary exchanges of the eighteenth century literati, persistent
conversation is not without precedent. How might earlier practices
help us understand the new practices evolving in the digital medium?
How might they help us design new systems? What perspectives do they
offer on the social impacts (present and future) of persistent

The minitrack will be preceded by a half-day workshop. The workshop
will provide a background for the sessions and set the stage for a
dialog between researchers and designers that will continue during
the minitrack. The specific topics to be addressed in the workshop
are not yet determined.

* March 31, 2001: Abstracts submitted for guidance and indication of
                                   appropriate content.
* April 15, 2001:   Authors received feedback on abstracts
* June 1, 2001:      Full papers submitted to Minitrack Chairs. Contact
                                   minitrack chairs for submission instructions.
* August 31, 2001: Notice of accepted papers sent to Authors.
* October 1, 2001:  Accepted manuscripts sent electronically to the
                                   publisher. Authors must be registered
                                   for the conference by this date.

1. Submit an abstract of your proposed paper via email to Tom
Erickson and Susan Herring ([log in to unmask], [log in to unmask]) on
or before March 31, 2001.

2. By April 15 we'll send you feedback on the suitability of your
abstract, and paper submission instructions.

1. Contact the Minitrack Chair in advance for specific submission
instructions.  The submitted draft should be no more than 22-26
double-spaced pages, including diagrams; the final paper can be a
maximum of 10 pages in the double-column, single spaced conference

2. Do NOT submit the manuscript to more than one Minitrack Chair.
Papers should contain original material and not be previously
published, or currently submitted for consideration elsewhere.

3. Each paper must have a title page to include title of the paper,
full name of all authors, and complete addresses including
affiliation(s), telephone number(s), and e-mail address(es).

4. The first page of the manuscript should include only the title and a
300-word abstract of the paper.


* Collaboration Systems and Technology;
               Jay Nunamaker; [log in to unmask]
* Complex Systems;
               Robert Thomas; [log in to unmask]
* Decision Tech. for Management:
               Dan Dolk; [log in to unmask]
* Digital Documents:
                Stephen Smoliar; [log in to unmask]
* Emerging Technologies;
                Ralph H. Sprague; [log in to unmask]
                Hesham El-Rewini; [log in to unmask]
* Information Technology in Health Care;
                William Chismar: [log in to unmask]
* Internet & the Digital Economy;
                David King; [log in to unmask]
                Alan Dennis; [log in to unmask]
* Organizational Systems & Tech.;
               Hugh Watson; [log in to unmask]
* Software Technology;
                Hesham El-Rewini; [log in to unmask]

For the latest information; visit the HICSS web site at:

HICSS conferences are devoted to advances in the information, computer,
and system sciences, and encompass developments in both theory and
practice.   Invited papers may be theoretical, conceptual, tutorial or
descriptive in nature.  Submissions undergo a peer referee process and
those selected for presentation will be published in the Conference
Proceedings.  Submissions must not have been previously published.

Ralph Sprague, Conference Chair
Email:  [log in to unmask]

Sandra Laney, Conference Administrator
Email:  [log in to unmask]

Eileen Dennis, Track Administrator
Email: [log in to unmask]

Hilton Waikoloa Village (on the Big Island of Hawaii)
425 Waikoloa Beach Drive
Waikoloa, Hawaii 96738
Tel: 1-808-886-1234
Fax: 1-808-886-2900

Please make your hotel reservations early.  The conference
rates expire on December 1, 2001.

Tom Erickson
IBM T.J. Watson Research Center
Email: [log in to unmask] (preferred); [log in to unmask](IBM confidential)