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Jose Abdelnour-Nocera <[log in to unmask]>
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Jose Abdelnour-Nocera <[log in to unmask]>
Sat, 30 Jun 2018 13:06:56 +0100
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I am excited to offer a PhD position starting  on September 2018 in collaboration with Heathrow Airport Innovation Unit and Copenhagen Business School.

Research Rationale:
Digital and automation technologies improve the safety, predictability and reliability of operational processes. Notions of job satisfaction and wellbeing at work are linked to discussions of design and use of digital and automation technologies that shape workers’ work at different times, in various locations, and at different levels.

Airports are natural places where these digital and automation technologies can be seen in use and are also a natural cradle for innovation. This PhD project co-funded by Heathrow Airport will focus on the digitalisation, automation and augmentation of work as it currently is, how industry 4.0 might re-define how work is currently done, and the new opportunities it will create. This is all underpinned by cyber-physical systems, e.g., Industry (i4.0). It will also develop and implement socio-technical design frameworks, such as Human Work Interaction Design and Ecological Interface Design, for activity-based wellbeing and service quality in smart and pervasive work environments, across different work domains of the airport terminal operations.

The motivation for this project is that the uses of i4.0 technologies in airports as service-driven work environments are not always automatically positive. If i4.0 implementation is not carefully designed, this could lead to degradation of service quality goals for passengers and workers. However, if implemented in a considered way these potential negatives could be transformed into positive outcomes.

More info how to apply and details of the project here:

You can make informal enquiries with me directly.

Dr. José Abdelnour Nocera
Associate Professor in Sociotechnical Design
School of Computing and Engineering
Head of Sociotechnical Centre for Innovation and User Experience
University of West London
St Mary’s Road, Ealing – London W5 5RF

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