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Wendy A Kellogg <[log in to unmask]>
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Wendy A Kellogg <[log in to unmask]>
Mon, 16 Apr 2001 12:19:10 -0400
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European CSCW 2001 Workshop On
Managing Tacit Knowledge
Bonn, Germany, September 16, 2001
Call for Papers and Participation

Tacit Knowledge is an umbrella term covering the subtext of a conversation,
the intuitions that are gained through experience, and the sense of
competency one acquires by participating in communities of practice. Tacit
knowledge plays a key role in the way people work, especially when
collaborating with others. CSCW systems, by enabling collaboration between
people who are separated geographically, introduce a new level of
complexity. Members of the same team may work in contexts that vary
dramatically in terms of environment, available tools, constraints,
culture, values, initial assumptions, etc. In order to take tacit knowledge
into account, a CSCW system needs to address two main issues:
   Acknowledge and model the role, importance, and variance of tacit
   knowledge among users, and
   Assist in the enrichment, maintenance, exchange, and use of tacit

The workshop will build upon discussions in previous CSCW and ECSCW
conferences as well as the experiences of participants to elaborate on
these challenges, present recent results, suggest new ways to address them,
and propose future directions for research and standardization. We will
discuss available and desired technologies, required organizational
changes, the social implications of these changes as well as the cultural
inhibitors and obstacles faced by organizations.

The organizers are members of UNITE, a project aiming at creating a
middleware for distributed teamwork. They represent a wide spectrum of
expertise in the areas of CHI, design, knowledge management consulting, and
organizational behavior.

Organizing Committee
     Michal Jacovi, IBM Research Lab in Haifa, Israel, [log in to unmask]
     Amnon Ribak, IBM Research Lab in Haifa, Israel, [log in to unmask]
     Andree Woodcock, School of Art and Design, Coventry University, UK,
[log in to unmask]
Program Committee
     Prof. John Mackenzie Owen, The University of Amsterdam, The
     Dr. Christoph Meier, Fraunhofer-Institut fur Arbeitswirtschaft und
Organisation, Germany
     Wendy A. Kellogg, IBM T.J. Watson Research Center, USA
     Marthe Brunsveld, Penta Scope, The Netherlands
     Shari Schneider, Ethnographer, Microsoft Corporation

Further information
Information on the workshop venue and local arrangements (hotel reservation
etc.) as well as the sponsoring conference
can be found at Additional information about the
workshop is available at
Questions can be sent directly to any of the organizers above.

Submission Information:
Send by email to Michal Jacovi: [log in to unmask]
For presentation: a short personal synopsis detailing interest in the area,
and a position paper indicating the chosen category (tutorial, research,
demo, standards).
Length of position paper: no more than 2000 words  (HTML, Postscript, or
For participation only: statement of interest (no more than 500 words).

Important Dates:
14 May 2001 - Deadline for presentation submission
04 June 2001 - Acceptance notification
20 July 2001 - Camera-ready version of presentations
16 September 2001 - Workshop (in Bonn, Germany)
17-20 September 2001 - ECSCW Conference (in Bonn, Germany)

Wendy A. Kellogg
Manager, Social Computing
IBM T.J. Watson Research Center
P.O. Box 704
Yorktown Heights, NY  10598   USA
[log in to unmask]
01 914 784-7826