We are pleased to announce that *Emily Hebard* and *Joanna Sim* will be
presenting at our *Tuesday, May 16th* meeting of the BayCHI Usability
Engineering BOF / Bay Area UPA Chapter. They will present about their
experience using the *Morae Suite* in their user research activities.
Snacks and socializing will begin at 7:00pm and our speakers will start at
7:30pm. Our location will be at *Intuit - 2550 Garcia Ave, Building 5,
Mountain View*. (See below for more information about the presentation, and
a URL for directions to the meeting.)
Additionally, Joanna Sim will provide an *Intuit* *Usability* *lab
tour*prior to the meeting, for the first 20 people who
*RSVP* to Joanna Sim. (See the end of this announcement for more information
about the lab tour.)
We hope to see you on Tuesday, May 16th!
Mary VanRiper, Emily Hebard, Kaaren Hanson
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*Presentation Topic: Hello Morae, Farewell VHS!*
Come learn about the benefits of using Morae, and learn how the different
components of the Morae Suite can work together for your different research
In early 2005, Intuit started using Morae from Techsmith to support
usability and customer experience lab activities. Joanna Sim and Emily
Hebard are user researchers at Intuit who currently use Morae to support
their research. They will present an introduction to Morae's capabilities
and will demonstrate how to use Morae through an interactive demo video.
They will also discuss how to avoid common pitfalls, techniques for
troubleshooting, and best practices to seamlessly adopt Morae at your user
The Morae Suite allows you to record high-quality digital video/audio of
user research activities, automatically analyze data Morae captures (such as
keystrokes, mouse clicks, window events), as well as create video clips for
sharing and archiving.
*Emily Hebard* is a user researcher in Intuit's QuickBooks group. Prior to
working in the usability field, Emily taught courses designed to introduce
professionals and students to new technologies, including TechSmith's
Camtasia software and video editing software.
*Joanna Sim* is a user researcher in Intuit's Customer Centered Development
group. While Joanna was at the University of Toronto pursuing her bachelor's
of applied science in Industrial Engineering, she developed a passion for
human computer interaction is now pursuing her masters in Human Factors.
*For directions to the meeting,* see:
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*Intuit Usability Lab Tour: 6:30pm-7:15pm
*[Limited to the first 20 people to RSVP to Joanna Sim]
Intuit cares about their customers – it is really important that customers
can use their products effectively, confidently and efficiently. Researchers
at Intuit regularly interact with their customers to ensure that products
are easy to use. To meet growing user research requirements, Intuit has
built world-class usability labs as part of their Usability Center. Today,
they bring in about 100 people a month for research and they range from
Accountants, to small business owners, to everyday people who just need to
do their taxes. Join Joanna Sim, User Researcher with Intuit's Customer
Centered Development for a comprehensive tour of the usability center. Find
out what has been done and what goes on behind the glass today that make
their labs optimal for usability testing.
The lab tour will be limited to the first 20 respondents. Please *RSVP
to* *[log in to unmask]
* <[log in to unmask]>to confirm your participation in the lab tour. An
e-mail confirmation will be sent to you with further instructions for the
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