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Mary Van Riper <[log in to unmask]>
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Mary Van Riper <[log in to unmask]>
Wed, 6 Jul 2005 10:56:59 -0700
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Please join us for the July BayCHI UE BOF/ Bay Area UPA meeting at
Intuit on Tuesday, July 19th.  We'll hear about exciting Customer
Driven Innovation techniques used by the Quicken team to create a new
product.  Treats/socializing will begin at 7pm and the talk will start
at 7:30.

We hope to see you there!

Mary Van Riper, Howie Tamler, Emily Hebard and Kaaren Hanson 


Quicken Rental Property Manager is the first new product that the
Quicken team has released in many years. Suzanne Pellican, the Product
Visionary and User Experience Lead, will share design highlights of
the product and learnings from the process of creating a whole new way
to develop products in the Quicken group. Included:

~ how to scope for the first release
~ concept evaluation research
~ rapid prototyping with Flash
~ lessons learned


Suzanne Pellican is a senior member of the Quicken User Experience
Group, responsible for the quality of design for all Quicken products.
She has eleven years of experience in creating user-centered designs
for both consumers and enterprise clients. Her expertise lies in the
seamless blending of visual design, information architecture, and
customer research to create elegant user-driven solutions for both
desktop and web applications. She has a specialty in the design and
launch of version 1.0 products -- most recently, Quicken Rental
Property Manager, where she played the role of Product Visionary and
User Experience Lead. Prior to joining Quicken three years ago,
Suzanne worked for Fitch and V2 Group, two multi-disciplinary design
consultancies, where she had multiple financial institution clients.
Suzanne earned her BSID with a specialty in Visual Communications from
The Ohio State University.

2535 Garcia Ave, Building 5
Mountain View, CA 94043

7pm  treats & socializing
7:30pm talk begins

For more information, see:

Mary VanRiper | QuickBooks Group, Intuit | Senior User Researcher | 650-944-2529