The contents of the latest issue of:
International Journal of E-Business Research (IJEBR)
Official Publication of the Information Resources Management Association
Volume 4, Issue 3, July-September 2008
Published: Quarterly in Print and Electronically
ISSN: 1548-1131 EISSN: 1548-114X
Published by IGI Publishing, Hershey-New York, USA
www.igi-global.com/ijebr
Editor-in-Chief: In Lee, Western Illinois University, USA
PAPER ONE:
The Measurement of Electronic Service Quality: Improvements and Application
Grégory Bressolles, BeM Management School - Bordeaux, France
Jacques Nantel, HEC Montréal, Canada
Several measurement scales have been designed by both practitioners and
researchers to evaluate perceptions of electronic service quality. This article
tests three of the main academically developed scales: Sitequal (Yoo &
Donthu, 2001), Webqual 4 (Barnes & Vidgen, 2003) and EtailQ (Wolfinbarger &
Gilly, 2003) and compares them against the scale ensuing from our research:
NetQual (Bressolles, 2006). The impact of nature of task and success or
failure to complete the task on the evaluation process of electronic service
quality and attitude toward the site is examined and discussed on over 700
respondents that navigated on six different Web sites.
To obtain a copy of the entire article, click on the link below.
http://www.igi-global.com/articles/details.asp?id=8059
PAPER TWO:
Can Web Seals Work Wonders for Small E-Vendors in the Online Trading
Environment? A Theoretical Approach
Xiaorui Hu, Saint Louis University, USA
Yuhong Wu, William Paterson University, USA
Trust is a major issue in e-markets. It is an even more prominent issue when
online shoppers trade with small, less-established e-vendors. Empirical studies
on Web seals show that small e-vendors could promote consumers’ trust and
increase Web sales by displaying Web seals of approval. This article takes a
theoretical approach to examine online trading when seals are used in e-
markets. The authors establish an online shopper’s decision-making model to
reveal the online shopper’s decision-making criteria. Criteria include when to
trade with a well-established e-vendor and when to trade with a small, less-
established e-vendor, with or without a Web seal.
To obtain a copy of the entire article, click on the link below.
http://www.igi-global.com/articles/details.asp?id=8060
PAPER THREE:
Dynamics of Mobile Service Adoption
Hannu Verkasalo, Helsinki University of Technology, Finland
This article utilizes a newly developed handset-based mobile end-user
research platform and obtained data from 548 Finnish smartphone users in
2006. In addition to descriptive adoption statistics, a path analysis model is
developed that explains mobile service adoption contingent on a set of
explanatory variables. The paper finds that user intentions have a strong
impact on consequent adoption of the service. What is more, perceived
hedonic benefits from the service are the strongest factor driving user
intentions to use the service. The perceived technical capability to use the
service and the role of the surrounding social network explain little why early-
adopter users intend to use services. Interestingly multimedia services are
strongly driven by newer more capable handsets and mobile Internet browsing
benefits significantly from block or flat-rate (instead of usage-based) pricing
plans for transmitted data. The paper develops several indices that measure
time-varying characteristics of mobile services.
To obtain a copy of the entire article, click on the link below.
http://www.igi-global.com/articles/details.asp?id=8061
PAPER FOUR:
E-Consumer Behaviour: Past, Present and Future Trajectories of an
Evolving Retail Revolution
M. Bourlakis, Brunel University, United Kingdom
S. Papagiannidis, Newcastle University, United Kingdom
Helen Fox, Newcastle University, United Kingdom
Shopping online has emerged as one of the most popular Internet applications,
providing a plethora of purchasing opportunities for consumers and sales
challenges for retailers. The aim of this article is to shed further light on the
past and present status of the e-consumer phenomenon, by looking into online
shopping behaviour and by examining the major reasons for being motivated or
being de-motivated from buying online, focusing on the trust element. Building
on that analysis, the possible future status of e-consumer behaviour is
presented via an examination of ubiquitous retailing, which denotes the next
stage of that retail revolution.
To obtain a copy of the entire article, click on the link below.
http://www.igi-global.com/articles/details.asp?id=8062
PAPER FIVE:
A Context-Based and Policy-Driven Method to Design and Develop Composite
Web Services
Zakaria Maamar, Zayed University - Dubai, UAE
Djamal Benslimane, University of Lyon - Lyon, France
This article discusses how Web services are now attracting the attention of
both academia and industry. However, a very little has so far been
accomplished in terms of design and development methods that assist those
who are responsible for specifying and running applications based on Web
services. For this purpose, the authors developed CP4WS that stands for
Context and Policy for Web Services. CP4WS is a context-based and policy-
driven method for designing and developing composite Web services. Policies
manage various aspects related to Web services like participation in
composition and adjustment due to changes in the environment, and context
provides the necessary information that enables for instance to trigger the
appropriate policies and to regulate the interactions between Web services
according to the current state of the environment. CP4WS consists of several
steps such as user needs identification and Web services behavior
specification. Each step has a specific graphical notation that facilitates the
representation, description, and validation of the composition operations of
Web services. A running scenario that illustrates the use of CP4WS is
presented in the article as well.
To obtain a copy of the entire article, click on the link below.
http://www.igi-global.com/articles/details.asp?id=8063
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For full copies of the above articles, check for this issue of the International
Journal of E-Business Research (IJEBR) in your institution's library. If your
library is not currently subscribed to this journal, please recommend a IJEBR
subscription or "InfoSci-Journals" to your librarian. This journal is included in
the IGI Global aggregated "InfoSci-Journals" database < www.infosci-
journals.com >.
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CALL FOR PAPERS
Mission of IJEBR:
The primary objective of the International Journal of E-Business Research
(IJEBR) is to provide an international forum for researchers and practitioners to
advance the knowledge and practice of all facets of electronic business.
Emerging e-business theories, architectures, and technologies are emphasized
to stimulate and disseminate cutting-edge information into research and
business communities in a timely fashion. The secondary objective of this
journal is to develop a comprehensive framework of e-business by taking a
multidisciplinary approach to understanding e-business and its implications on
businesses and economies. This journal serves as an integrated e-business
knowledge base for those who are interested in contributing to the
advancement of e-business theory and practice through a variety of research
methods including theoretical, experimental, case, and survey research
methods.
Coverage of IJEBR:
Applications of new technologies to e-business
Collaborative commerce
Consumer behavior
Developing and managing middleware to support e-business
Digital libraries
E-business models and architectures
E-business process modeling and simulation studies
E-business systems integration
E-business standardizations
E-business technology investment strategies
Economics of e-business
E-finance
E-healthcare
Electronic markets and infrastructures
Electronic supply chain management and the Internet-based electronic data
interchange
E-procurement methods
E-services
Evaluation methodologies for e-business systems
Global e-business
Intelligent agent technologies and their impacts
Mobile commerce
Trends in e-business models and technologies
Trust, security, and privacy of e-business transactions and information
Valuing e-business assets
Web 2.0
Web advertising
Web-based languages, application development methodologies, and tools
Web personalization and mass customization technologies
Web Services-based E-Business systems
Interested authors should consult the Journal's manuscript submission
guidelines at www.igi-global.com/ijebr.
All inquiries and submissions should be sent to:
Editor-in-Chief: Dr. In Lee at [log in to unmask]
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