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Tue, 13 Apr 1999 12:34:38 -0700
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A Practitioner's Guide to User Interface Design

by Deborah J. Mayhew
Morgan Kaufmann Publishers, March 1999, ISBN 1-55860-561-4

A commitment to usability in user interface design and development offers
enormous benefits, including greater user productivity, more competitive
products, lower support costs, and a more efficient development process. But
what does it mean to be committed to usability? In this book, a twenty-year
expert answers this question in full, presenting the techniques of Usability
Engineering as a series of product lifecycle tasks that result directly in
easier-to-learn, easier-to-use software. You'll learn to perform a complete
requirements analysis and then incorporate the resulting goals and constraints
in a highly structured, iterative design and development process. This process
doesn't end with installation but instead begins anew with the collection of
user feedback that will guide further development. Also covered are
organizational issues related to the implementation of Usability Engineering,
including cost justification, project planning, and organizational structures.

 -- Unites all current UE techniques in a single, authoritative resource,
presenting a coherent lifecycle process in which each clearly defined task leads
 directly the next.
 -- Teaches concrete, immediately usable skills to practitioners in all kinds of
 product development organizations-from internal departments to commercial
developers to consultants.
 -- Contains examples of actual software development projects and the ways in
which they have benefited from Usability Engineering.
 -- Deals in specifics, not generalities-provides detailed templates and
instructions for every phase of the Usability Engineering lifecycle.
 -- Pays special attention to Web site development and explains how Usability
Engineering principles can be applied to the development of any interactive

Preface -- Introduction -- REQUIREMENTS ANALYSIS -- User Profiles -- Contextual
Task Analysis -- Usability Goal Setting -- Platform Capabilities and Constraints
 -- General Design Principles -- DESIGN/TESTING/DEVELOPMENT -- Design Level 1 --
 Work Reengineering -- Conceptual Model Design -- Conceptual Model Mockups --
Iterative Conceptual Model Evaluation -- Design Level 2 -- Screen Design
Standards -- Screen Design Standards Prototyping -- Iterative Screen Design
Standards Evaluation -- Style Guide Development -- Design Level 3 -- Detailed
User Interface Design -- Iterative Detailed User Interface Design Evaluation --
INSTALLATION -- User Feedback -- ORGANIZATIONAL ISSUES -- Promoting and
Implementing The Usability Engineering -- Lifecycle -- Usability Project
Planning -- Cost-Justification -- Organizational Roles and Structures


Morgan Kaufmann Publishers
San Francisco, California
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