CHI-ANNOUNCEMENTS Archives

ACM SIGCHI General Interest Announcements (Mailing List)

CHI-ANNOUNCEMENTS@LISTSERV.ACM.ORG

Options: Use Forum View

Use Monospaced Font
Show Text Part by Default
Show All Mail Headers

Message: [<< First] [< Prev] [Next >] [Last >>]
Topic: [<< First] [< Prev] [Next >] [Last >>]
Author: [<< First] [< Prev] [Next >] [Last >>]

Print Reply
Subject:
From:
Victor Kaptelinin <[log in to unmask]>
Reply To:
Victor Kaptelinin <[log in to unmask]>
Date:
Mon, 3 Mar 2014 16:01:16 +0100
Content-Type:
text/plain
Parts/Attachments:
text/plain (70 lines)
Apologies for cross-posting

-----------------------------------------------------------------------------------
CFP: "Crafting User Experience of Self-Service Technologies:
Key Challenges and Potential Solutions" -- DIS 2014 Workshop
Vancouver, British Columbia, Canada, June 22, 2014
http://rizzo.media.unisi.it/SSTs_DIS2014
-----------------------------------------------------------------------------------

This one-day workshop will be held as part of the DIS 2014 Conference
on Designing Interactive Systems (Vancouver, BC, Canada, June 21-25, 2014;
http://dis2014.iat.sfu.ca/)


IMPORTANT DATES:
- Submission by: March 17, 2014
- Notification of Acceptance: March 31, 2014
- Workshop: June 22, 2014

THEME AND AIMS OF THE WORKSHOP
Proliferation of self-service technologies is a hallmark of the modern  
society. Increasingly often our interaction with service-providing  
people, such as sales assistants, cashiers, bank tellers, hotel  
receptionists, border guards, and so forth, is replaced by interaction  
with various service-providing technologies: from simple devices to  
complex configurations of technological artifacts. These developments  
present a challenge to interaction design research and practice.  The  
rapid increase in self-service technologies has far-reaching, and not  
yet properly understood, implications for individuals and society.  
Ample evidence suggests that interaction with self-service  
technologies can be confusing and frustrating, especially for certain  
categories of users. Therefore, there is a need for more focused and  
systematic interaction design explorations into self-service  
technologies.

This one-day workshop will bring together researchers and  
practitioners interested in analysis, design, and evaluation of  
self-service technologies to collectively identify key issues and  
explore potential approaches in this increasingly important sub-area  
of interaction design.

SUBMISSIONS
We invite the submission of position papers, 2-4 pages in the ACM  
Extended Abstract format (http://chi2013.acm.org/authors/format)  
offering perspectives on interaction design of self-service  
technologies. At least one author of each accepted position paper must  
attend the workshop.

Submissions should be made by email to vklinin (at) informatik.umu.se  
and rizzo (at) unisi.it by *March 17, 2014*.

All workshop participants must register for both the workshop and at  
least one day of the main conference.

WORKSHOP ORGANISERS
Victor Kaptelinin, Umeå University and University of Bergen
Antonio Rizzo, University of Siena
Paul Robertson, Abertay University
Stephanie Rosenbaum, TecEd

    ---------------------------------------------------------------
    For news of CHI books, courses & software, join CHI-RESOURCES
     mailto: [log in to unmask]

    To unsubscribe from CHI-ANNOUNCEMENTS send an email to
     mailto:[log in to unmask]

    For further details of CHI lists see http://listserv.acm.org
    ---------------------------------------------------------------

ATOM RSS1 RSS2