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 Dear colleague,

This is from secretariat of INTERACT2001.
I am pleased to inform you about the workshop of the conference.



-------------------------------CFP for W2


FINAL CALL FOR PARTICIPATION

IFIP WG 13.1 "Education in HCI and HCI Curriculum" organizes in
conjunction with INTERACT 2001 a workshop on:

****************************************************************
DEVELOPING EDUCATIONAL MATERIAL FOR HCI: VALIDATION AND QUALITY
CONTROL ISSUES
****************************************************************

INTERACT 2001, the Eighth IPIP TC 13 Conference on Human-Computer
Interaction, takes place in Tokyo, Japan, in July (see
 www.interact2001.org)

Workshop Dates: 9 - 10 July 2001

Position Papers Due: 20 June 2001

Please Note: If you have any problems with submitting the position
paper or need guidance in drawing up the paper, pleas
e contact one of the organisers for assistance.



1.  WORKSHOP BACKGROUND

An HCI Education Workshop was held in 1999 during the INTERACT 99
Conference in Edinburgh. Among the topics that were discussed
was the relative lack of good textbooks in the area.  Most of
the existing textbooks being used turned out to be too wide,
too unspecific, or not suitable for a complete course in
human-computer interaction (HCI). The workshop also emphasised
the need for material that supported the forming of an HCI mindset
with the student, something that the traditional textbooks
don't do. Furthermore there was a suggestion to construct an
example database with good or useful examples of teaching materials
that would allow people to avoid to reinvent the wheel in their
teaching. Some of the ideas of this workshop have been documented
in a report (see http://www.dis.uu.se/~larsoe/eduworkshop/ ).

A follow-up workshop on the development of educational material
for HCI was held in 2000 at the Royal Institute of Technology
in Stockholm, Sweden, coinciding with the NordiCHI 2000 conference
(see http://www.dis.uu.se/~larsoe/eduworkshop/ for a draft report).
The rationale of this workshop was to investigate alternative
possibilities to provide the HCI community with a qualitative
resource of educational material, which is useful, accessible,
and affordable, where the focus is on topics that are not exactly
textbook topics, but which in many cases can be used to augment
the available textbooks. The first part of the workshop focussed
on a discussion of suitable types of materials to be published
in this way, while the second part of the workshop focussed on
criteria to be placed on the material (essentially creating a
template for contributions to this database).

The workshop identified resources to complement existing HCI
literature as the main concept to be pursued. Issues to be
considered include the identification of resources to enable
educators and learners, how to make these resources accessible
to educators around the world, the topics to be covered, and
the evaluation and validation of resources.
The general consensus was that the material to be collected,
developed, and recorded should focus on topics that are not
exactly textbook topics, and should try not to duplicate the
material generally found in textbooks. The material should
rather support the theory provided in the textbooks.
Each example should be explained and linked to associated
theoretical issues. In cases where the theory is incomplete or
absent from available textbooks, the associated theoretical
background should be provided as explanatory text, or
appropriate references to assessable sources should be provided.

To initiate the discussions on the needed sources, four main
questions were raised and from these questions a number of
recommendation and resolutions were made:
1.  What resources are required to enable educators and learners?
2.  What is required to make these resources useful? How would one use
the resources to teach HCI?
3.  Which topics need to be covered?
4.  How to evaluate / validate resources / topics?

It was recommended that the resources needed should as far as
possible be directed towards a distributed teaching context,
that is, they should not require the support of an HCI network.
Several types of material were identified and envisaged as
typical material that would be both valuable and useful to all
parties concerned. This material should focus on actual content
and should not be confused with an HCI bibliography.

A framework was identified which could be used to record and
organise these sources, including examples, exercises, assignments,
examination support, posters, cartoons, textbook chapters, and
specialised lectures.

The last two questions stayed unanswered during the previous two
workshops and call for further investigation and study.
One or more curricula developments could be used for the purpose
of establishing the topics to be covered by the resources.
But the most pressing issue still remains quality control or
verification of the material to be stored in the repository and
enforcing such control. Without such control the material would be
just another useless source of information.
This is important follow-up work that needs to be addressed.

2.  INVITATION

We cordially invite interested participants to submit 2-page
position papers to this workshop on education in HCI, stating
their teaching experience and position with respect to HCI
education both in a academic and/or industrial settings, or
the development of web-based educational resources. We especially
would like to encourage the statements to relate to the main
workshop topics, as described above. Participants need not
have been involved in any of the previous workshops of the
group. Since the results of this workshop and the previous
workshops are aimed at developing an international resource,
any newcomers to the group would be welcomed in order to make
the envisaged material as wide as possibly applicable and relevant.
We would especially appreciate participants from
developing countries to join the workshop.

3  SUBMISSION PROCEDURE

Please submit electronic versions of position papers in Rich
Text Format (rtf), following the INTERACT 2001 short paper format,
to: Lars Oestreicher at [log in to unmask] , not later than 20 June 2001.

Although the position papers are limited to 2 pages, additional
supporting material is welcomed and may be submitted.

See the style guides on the INTERACT 2001 website
(http://www.interact2001.org/IforA/styleandutil.html
for the paper format, or contact one of the workshop organizers.


4  WORKSHOP ORGANISATION

4.1 Schedule and Activities

The workshop will be organized as a two-day workshop, from 9 to
10 July 2001, where the first day will be devoted to the discussion
of quality control measures and validation procedures that can be
applied to the materials to be published in distributed resource
(issue 4 above). On the second day of the workshop we propose
to work in groups, focusing on specific topics and appropriate
types of material that would be suitable for contributions to the
data resource, and on how to implement the results practically.
Sample educational material will be provided to the participants
for discussion during both days. Ideally one outcome from the
workshop could be a prototypical database, containing good examples
for other authors to follow together with a sample of associated
documentation. Although the workshop builds on results from
previous workshops, it is assumed that any person interested in HCI
education issues will be able to participate in the workshop.

4.2 Results
The results of the workshop will be presented as a poster during
the conference, as well as in a report, to be published afterwards.

4.3 Number of participants
Maximum 20.

5  ORGANISERS' BACKGROUND

Paula Kotze, Lars Oestreicher, Matthias Rauterberg, and Mark Toleman

Paula Kotze,
PhD (York, UK), Professor and Head of Department,
Department of Computer Science and Information Systems,
University of South Africa.
Paula has vast experience in teaching andresearch, including
a variety of topics in HCI, formal software specification,
databases as well as educational issues.
She has developed courseware for all levels of tertiary education,
and has supervised a large number of graduate students.
Contact details: Department of Computer Science and Information Systems,
University of South Africa, P O Box 392, UNISA, 0003, South Africa
E-mail: [log in to unmask]

Lars Oestreicher,
PhL, Lecturer in HCI,
Department of Information  Science, Uppsala University, Sweden.
Lars has experience in teaching subjects ranging from basic HCI courses,
task analysis,and usability testing, through to cognitive science
on graduate levels. He also presents an annual module on task analysis
at the Technical University in Eindhoven, TheNetherlands.
Contact details: Department of Information Science, Uppsala University,
P O Box 513, 751 20 Uppsala, Sweden
E-mail: [log in to unmask]

Matthias Rauterberg,
 hD (Zurich), Professor for Human Communication Technology and
Director of the Postgraduate School for User-System
Interaction Design at the Eindhoven University of Technology,
The Netherlands.
Matthias has held teaching and research positions at the
Technical University ofHamburg-Harburg (Germany),
University of Oldenburg (Germany),
and the Swiss Federal Institute of Technology.
He has teaching and research experience in computer science,
industrial engineering, and man-machine interaction.
Contact details: IPO, Center for User-System Interaction,
Eindhoven University of Technology,
P O Box 513, 5600 Eindhoven, The Netherlands
E-mail: [log in to unmask]

Mark Toleman,
PhD (Queensland), Senior Lecturer
Department of Mathematics and Computing and Deputy Associate
Dean in the Faculty of Sciences,
University of Southern Queensland,
and Associated Academic University of Queensland, Australia.
Mark has extensive teaching and research experience, including
subjects in HCI, artificial intelligence, discrete mathematics,
software engineering, and programming.
He has developed an on-line course in graphical user interface programming.
Contact details: Department of Mathematics & Computing,
University of Southern Queensland,
Toowoomba, 4350, Australia
E-mail: [log in to unmask]


CLOSING DATE FOR POSITION PAPERS: 20 June 2001







-------------------------------CFP for W6

Call for Participation extended

July 10: 1-DAY WORKSHOP AT INTERACT'01, TOKYO

*****************************************************************
The benefits of using ISO 13407: Human centred design process for
interactive systems
*****************************************************************

Nigel Bevan, Serco Usability Services, UK
Jonathan Earthy, Lloyds Register of Shipping, UK
Masaaki Kurosu, Shizuoka University, Japan

ISO 13407 is a concise description of internationally-endorsed best
practice in user centred design. ISO 13407 describes an iterative
cycle of specifying the context in which the product will be used and
the user and organisational requirements, and then producing design
solutions which can be evaluated against these requirements. This
standard and the human-centred processes described in ISO/TR 18529
provide a definition of the capability that an organisation needs to
possess in order to implement user-centred design effectively.  They
provide new ways of assuring that a user centred process is followed:

- Product usability can be assured by carrying out development
conforming to the principles of user centred design in ISO 13407.

- The capability of an organisation to carry out user centred design
can be assured by assessing whether the human centred processes in
ISO/TR 18529 have been used.

- Organisations can use the human-centred activities described in
ISO/TR 18529 as a basis for improving their processes.

The EU TRUMP project has successfully trialled use of ISO 13407 and
ISO/TR 18529 in two organisations in Europe (Bevan et al, 2001).
There is considerable interest in ISO 13407 in Japan where two books
are in preparation.  Earthy et al (2001) assert that software
engineers, system engineers and usability professionals have a
professional responsibility to adopt the definition of good practice
in ISO 13407 and ISO/TR 18529 as their baseline.  The workshop will
review the benefits of applying a user centred approach to design
that conforms with ISO 13407, in comparison with other approaches.

You are invited to participate in the workshop to discuss how you
have used, or would like to use these standards:

- As a requirement in contracts for the development of software

- To improve the practice of user centred design in an organisation

- As a model for HCI education and training.

Examples will be given of the use of the standards in the UK and
Japan, and current initiatives to introduce them into public
procurement procedures will be reviewed.  How will US industry
respond to the standard?  The workshop will produce recommendations
for how these standards should be used in future.

PROVISIONAL AGENDA

- Overview of ISO 13407 and ISO/TR 18529: what are they for and why
were they developed?

- Contrast with product usability standards: ISO 9241-11 and ISO WD 20282

- Examples of the practical use of the standards in industry (by
workshop participants who have used the standards)

- Potential wider use of the standards in contracts, development
processes and education and training

- How could current practice be improved by use of ISO 13407 and ISO/TR 18529?

- Review of one or more existing processes (nominated by
participants) against ISO 13407 and ISO/TR 18529.

- Plan actions to promote use of the standards

- Plan publications arising from the workshop

The final agenda will be determined by the position papers received.

POSITION PAPERS

If you would like to participate, please contact
[log in to unmask] as soon as possible, to discuss potential
participation and submission of a position paper.

Confirmed participants should include the workshop registration fee
of 5000 Yen in their conference registration.

REFERENCES

ISO 9241-11 (1988) Guidance on usability

ISO 13407 (1998)  User centred design process for interactive systems.

ISO/TR 18529 (2000) Human-centred lifecycle process descriptions

ISO WD 20282 (2001) Usability of everyday products

Bevan N, Bogomolni I, and Ryan N. (2001) Incorporating usability in
the development process at Inland Revenue and Israel Aircraft
Industries. Proceedings of Human-Computer Interaction INTERACT'01,
IOS Press (in press)

Earthy, J., Sherwood Jones, B., Bevan, N. (2001) The Improvement of
Human-Centred Processes - facing the challenge and reaping the
benefit of ISO 13407. International Journal of Human Computer Studies
(in press).

Links to more information can be found on the workshop web site
http://www.usability.serco.com/trump/13407.htm




-------------------------------CFP for W8

CALL FOR PAPERS

IFIP WG 13.3 "HCI & Disability" organises in conjunction with INTERACT 2001 a
workshop on:
*****************************************************************************
Issues on the application of guidelines to the design of HCI systems for older
people and people with disabilities

******************************************************************************

ATTENTION: DEADLINE for position papers EXTENDED to JUNE 15
Papers received before June 8 will be answered for June 9, in order to profit
the early registration fees
[See ://www.interact2001.org/registration.html]




INTERACT 2001, the Eighth IPIP TC 13 Conference on Human-Computer Interaction,

takes place in Tokyo, Japan, in July (see www.interact2001.com)

Workshop Date: 10 July 2001


1. WORKSHOP BACKGROUND
This workshop is intended for people interested in the diverse issues related
to the use of guidelines for the design of
 interfaces accessible by people with disabilities and will try to collect
information and experiences about tools, meth
ods and good use examples to help people to apply guidelines to achieve
interface "design for all".
This is the third one of a series of workshops held within INTERACT
conferences, devoted to "HCI guidelines for people w
ith disabilities" organised on behalf of IFIP WG 13.3 "Human-Computer
Interaction and Disability".


2. OBJECTIVES
In order to reach this objective, it is necessary to make designers and
developers aware of the existence of guidelines
that can help them in fitting their products in to the "design for all" effort
. The workshop will focus on:
* to discuss the use of guidelines to achieve "design for all"
* to review the applicability of existing HCI guidelines for accessibility
* to collect examples of good use to promote the use of guidelines
* to present methods and tools appropriate to work with guidelines
* to study the interactions between guidelines, norms, standards and
legislation


3. TARGET AUDIENCE
The workshop is intended for people interested in the diverse issues related t
o the use of guidelines for the design of
interfaces accessible by people with disabilities. It is specially focused to
HCI designers interested in the applicatio
n of the "design for all" philosophy through the application of guidelines.

4. EXPECTED OUTCOMES
The access of people with disabilities to the new information and communicatio
n technologies is crucial on many grounds.
 Certainly, the society is evolving in a direction where these technologies ar
e part of everyday life and a two-speed so
ciety is not acceptable. At the same time, such technologies offer a
substantial help in the process of improving the wa
y of live of people with disabilities. The rational way to avoid the exclusion

of people with disabilities is to make th
ese technologies accessible from the very start of the design. The required
effort is in general minor as long as the pr
oblem is considered early enough.
It is felt that the WG can make a contribution in helping designers worldwide
find relevant guidelines to include the ne
eds of elderly and disabled users. There exist interesting precedents in this
line, like the different documents issued
by TRACE CENTER (trace.wisc.edu), University of Madison, Wisconsin, USA, or th
e guidelines for accessibility to the Inte
rnet issued by WAI/W3C (www.w3.org/WAI/).
Thus, this workshop, aims to collect and discuss experiences in the use of
previously issued sets of guidelines, and to
establish criteria to be able to develop a reviewed classification of
guidelines. To achieve previously mentioned goals
a call for papers about experiences using different sets of guidelines and
related methods and tools will be issued. The
se materials will be analysed under the prism of the user needs awareness,
methodological issues consideration, evaluati
on procedures, etc.
In this workshop a book related to the use of guidelines in HCI for people wit
h disabilities that will be soon published
 will be presented. This book, edited by WG 13.3 members, will be used as
working material for the workshop.


5.  INVITATION
We cordially invite interested participants to submit 5 to 10-page position
papers to this workshop on Issues on the app
lication of guidelines to the design of HCI systems for older people and peopl
e with disabilities, stating their experie
nces and position with respect to applications of guidelines for inclusive
design.
Position papers will be reviewed by members of IFIP WG 13.3. Notice of
acceptation or rejection will be received before
10 June (deadline for early registration to Interact 2001). Criteria for
acceptance of papers will be: evidence of exper
ience working with HCI and people with disabilities, and/or evidence of
experience working with HCI and 'design for all'
, and/or provision of examples of good practice, methods, tools in working wit
h guidelines, and an interest and commitme
nt to the 'design for all' philosophy, or an interest to learn more!


6.  SUBMISSION PROCEDURE
Please submit electronic versions of position papers (5 to 10, pages) in Rich
Text Format (rtf), following the INTERACT
2001 short paper format, to: Julio Abascal at [log in to unmask], not later than
20 May 2001. Additional supporting materia
l is welcomed and may be submitted.

See the style guides on the INTERACT 2001 website
(http://www.interact2001.org/IforA/styleandutil.html for the paper for
mat.


7.  WORKSHOP ORGANISATION

7.1 Schedule and Activities
July 10th, 2001.

Morning sessions:
Introductions.
Formal presentation of the workshop.
First session: Methodological issues
Papers about the following topics will be presented and discussed:
* Methods and tools appropriate to work with guidelines
* The use of guidelines to achieve "design for all"
* Evaluation of guidelines for HCI design for disabled people
Coffe break
Second session: Practical  issues.
Papers about  the following topics will be presented and discussed.
* Applicability of existing HCI guidelines for accessibility
* Interactions between guidelines, norms, standards and legislation
* Examples of good use to promote the use of guidelines
Lunch break
Third session: General discussion
Forth session: Elaboration of conclusions.


4.2 Results
The results of the workshop will be presented as a poster during the
conference, as well as in a report, to be published
 afterwards.


4.3 Number of participants
from 10 to 20


5  ORGANISERS

Professor Julio Abascal. Member and past chairman of IFIP WG 13.3
Dr. Julio Abascal is a Professor in the Laboratory of Human-Computer
Interaction for Special Needs at the Department of
Computer Architecture and Technology of the University of the Basque Country,
Spain. His activity research is focused in
 the area of Human-Computer Interaction. He has participated in many projects
researching and developing devices and app
lications for people with different kinds of disability. He is the former
Chairman of IFIP WG 13.3 "Human-Computer Inter
action and Disability", and a member of COST 219 ("Telecommunications: Access
for Disabled People and Elderly" (see http
://www.stakes.fi/cost219/). He has also collaborated in the definition and
evaluation of the European Research Programme
 TIDE "Telematics for the Integration of Disabled & Older People in Europe"
(EC-DG XIII). [log in to unmask]

Mrs. Colette Nicolle. Secretary of IFIP WG 13.3
Mrs. Colette Nicolle is an ergonomist and Research Fellow in the Accessible
Technologies Research Group of the HUSAT Res
earch Institute at Loughborough University in the UK. She specialises in the
usability and acceptability of both mainstr
eam and assistive technologies by people who are elderly or disabled, and has
been involved in a wide variety of project
s within the TIDE, DRIVE and Fourth Framework Programmes of the European Union
.
She also co-ordinates and lectures on L
oughborough University's module Ergonomics, Ageing and Disability to both
undergraduate and post-graduate ergonomics stu
dents. [log in to unmask]

Professor Monique Noirhomme-Fraiture. WG 13.3 Vicechairperson
Dr. M.Noirhomme-Fraiture, is Professor at the Institute of Computer Science of

the University of Namur, Belgium. She tea
ches Probability and Statistics, and supervises student projects in HCI.
Several such projects were aimed at designing software for people with
disability.
She is:was involved in several HCI projects:
 SODAS, ISO-3D, ASSO, IMIM, RAINBOW (financed by EEC, supervised by Eurostat)
Hypernavi, Fiches M $B;U (Biers, SAPHIR (financed by Walloon Region).
The last project is concerned with designing a methodological guide with
ergonomic recommendations for the design of in
terfaces for people with disability. This guide, written in French, will be
reachable on the Web. [log in to unmask]
ac.be



CLOSING DATE FOR POSITION PAPERS: 20 JUNE 2001

-----------------------------------------------

INTERACT2001
http://www.interact2001.org/

INTERACT2001 Conference secretaiat
[log in to unmask]

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