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Audrey Serna <[log in to unmask]>
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Audrey Serna <[log in to unmask]>
Mon, 6 Apr 2009 07:15:10 -0400
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Workshop on Design & Evaluation of e-Government Applications and Services 

24 August 2009 
Uppsala, Sweden

held in conjunction with the IFIP TC 13 International Conference on
Human-Computer Interaction Interact’2009

Call for Papers:




The main goal of this workshop is to bring researchers and practitioners together to 
explore the issues and challenges related to the development of usable and accessible 
user interfaces for e-Government applications using innovative Information and 
Communication Technology (ICT). DEGAS’2009 is the second in a series of work-shop 
organized at IFIP TC 13 Interact conference focused on User Interface for e-Government 
applications. The present edition addresses the emergence of ubiquitous platforms and 
the multiple points of access to e-Government applications. In particular, we are 
concerned by case studies, theories, applications, and design and evaluation methods for 
ubiquitous e-Government applications that are committed with the universal access by 
citizens. This workshop is intended for anyone (researchers and practitioners) who is 
concerned about the design of interfaces that will be accessible and usable. This includes 
representatives from administrations, academia (e.g., lecturers in HCI), and policy-
making organizations. We want to facilitate discussion on the topics related to the design 
and evaluation of ubiquitous e-Government applications, requirements and constraints for 
the development of e-Government applications, user experience with e-Government 
services, user involvement into the development process, universal ac-cess, policies for 
implementing accessibility and usability culture into government agencies. Expected 
outcomes for this workshop include a review of trends and cur-rently available solutions 
for the design and evaluation of User Interfaces of e-Government applications and a 
research agenda for further developments in the field.

 We invite participants to present case studies, approaches and reflections on (but not 
limited to) the following topics:

·       Identification of the diversity of users (e.g. citizens, stakeholders, etc)

·       User Interface requirements and constraints for of e-Government applications

·       User experience with e-Government services

·       User involvement into the development process

·       Accessibility and universal access design

·       Public policies for implementing accessibility and usability culture into governmental 
and third parties agencies developing e-government applications

·       Quality models for measuring the quality of e-Government user interfaces

·       Methods for user interfaces design for e-Government

·       Successes and failures stories of e-Government user interfaces

·       Recommendations for public Web sites

·       Innovative use of ICT technologies including (but not limited to) instant messaging 
(i.g. MSN), GPRS, interactive TV, tracking systems, road traffic management and 
regulatory enforcement, etc.

This workshop is officially supported by the IFIP WG13.3 on HCI and disability.




This workshop is intended for anyone (researchers and practitioners) who is concerned 
about the design of interfaces that will be accessible and usable. This will include 
representatives from administrations, academia (e.g., lecturers in HCI), and policy-
making organizations. The desired number of participants is between 10 and 20. We 
invite participants to present their approaches and reflections on the topics mentioned 
above. Papers will be screwed by an international committee who will select papers 
according to: evidence of experience working with HCI and e-Gov and technical 
contribution to the field interest. Both full papers describing completed work (up to 5,000 
words) and position papers describing work in progress (up to 2,000 words) are welcome. 
Papers should be written in English and adhere to the Springer LNCS (Lecture Notes in 
Computer Science) format, as a PDF file. Contribution Papers should be sent via the 
Conference review systems Web site at Authors should also 
provide in their submission a short summary of their experience in the field and the 
motivation to participate on this workshop.




- May 15th : Submission of full and position papers

- June  29th : Notification of acceptance

- August 3rd 2009: camera-ready copies of accepted papers due

- August 24th or 25th 2009: workshop




Accepted papers including discussions and results will be published in a volume featuring 
workshop proceedings. We will invite the best paper presented at the workshop to 
submitted extended versions of it to an special issue in an international journal in the 




Marco Winckler, LIIHS-IRIT, Université Toulouse 3 (France)

Monique Noirhomme-Fraiture, Université Notre-Dame de la Paix (Belgium)

Dominique Scapin, INRIA-Rocquencourt (France)

Gaëlle Calvary, University of Grenoble (France)

Audrey Serna, University of Grenoble (France)




Julio Abascal University of Basq country

José Alonso W3C – e-Gov Initiative

Cecília Baranauskas UNICAMP, Brazil

Ana Cristina Bicharra Garcia Univeridade Federal Fluminense, Brazil

Lucia Filgueiras Universidade de São Paulo, Brazil

John Krogstie Norwegian University of Science and Technology

Walter de Abreu Cybis UFSC, Brazil

Asbjørn Følstad SINTEF, Norway

Jean Fox Bureau of Labor Statistics USA

Jan Gulliksen Uppsala University, Sweden

Arild J. Jansen University of Oslo, Norway

Quentin Limbourg SMALS-MvM, Belgium

Claire Lobet University of Namur, Belgium

Antonio Mendes da Silva Filho University of Maringa, Brazil

Klaus Miesenberger            University of Linz, Austria   

Colette Nicolle University of Loughborough, UK

Vassilios Peristeras National University of Ireland, Ireland

Helen Petrie York University, UK

Angela Sasse University College London, UK

Milene Selbach Silveira PUC-Rio/PUCRS, Brazil

Gerhard Weber Universität Kiel, Germany                       


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