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Subject:
From:
Shari Trewin <[log in to unmask]>
Reply To:
Shari Trewin <[log in to unmask]>
Date:
Thu, 30 Jan 2003 12:34:31 -0500
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Call for papers CUU 2003

We invite submissions (due May 12, 2003) for the second ACM Conference on
Universal Usability, to be held in Vancouver, BC, Canada, November 10 - 11,
2003. We seek work in any area whose aim is to enable the widest range of
users to successfully use technology for information, communications,
entertainment, education, e-commerce, civic systems and government services
.


Challenges include the diversity of users (experts and novices, old and
young, educated and illiterate, disabled, forgotten, those in ill health,
etc.); the wide range of technology (e.g.; 100 to 1 ratios in processor and
network speeds), and the gap between what users know and what they need to
know. We are interested in research, new systems and technologies,
empirical evaluations of systems, policy suggestions, and systems that
support community activities. A diverse set of participants is expected
including technologists, policy makers, advocates, users, and researchers.


Topics

Specific topics include (but are not limited to) the following.
Solutions to address the politics, policies, and economics of universal
usability and evaluations of those solutions:
     New pricing schemes and new services
     Methods of measuring intellectual capital and the value of diverse
access
     Ethical considerations and design trade-offs involved with universal
usability
     Methods for helping communities with special needs articulate and
share those needs and/or create their own solutions
     Economic benefits of universal usability
     Social benefits of universal usability
Solutions to accommodate variations in hardware, software and network
access as well as empirical evaluations of these systems:
     Middleware translation systems to support various display and input
devices among versions and formats
     Designs for modular software and hardware components that
interconnect reliably
     Standards and protocols that address these variations
Proposed solutions to accommodate users who differ in attributes such as
skill, knowledge, age, gender, disability, literacy, language, culture and
income together with the evaluation of such solutions:
     Methods for users to adapt and personalize systems according to their
expertise, reading level, learning style, etc
     Methods to accommodate environmental and social variations
     Software management tools to support multiple versions in multiple
languages
     Improved customer service, on-line help, and on-line training
Solution processes for better understanding users, contexts and tasks:
     Design for Dynamic Diversity
     User Sensitive Inclusive Design
     Ethnographic observations to capture diversity
     Participatory design
     Social impact statements
     Usability tests with stratified user groups
     Ensuring diversity in heuristic evaluations
     Globalization and localization processes
     Lifecycle design issues or methods for addressing universal usability
Contributions which present applied and tested developments will be given
preference over more speculative ideas and plans for future work.

Presentation Formats

Just as there is a broad range of possible approaches to universal
usability, we also seek contributions in a variety of presentation formats
including formal papers, panels, and poster sessions.

1) Papers. We solicit original, concise, and insightful papers of work
based on providing real solutions, partial solutions or lessons learned
from failures, which can be of benefit to the field. Papers should include
a description of the context of use, the user(s) involved in the solution,
a description of the attempted solution, a description of the impact, and
lessons learned. Papers should be at most eight ACM conference pages (about
4000 words). The conference format specifications and templates can be
found at:  http://www.acm.org/sigchi/chipubform/.

2) Panels. Proposals for panels that synthesize and orient work in the
area, especially across disciplinary boundaries, are encouraged. Panel
proposals should define an issue; list proposed panel members, their
backgrounds, and their basic positions. Panel proposals should be two pages
long. Panels should provide for interaction among members and with the
audience and should not consist of a series of independent mini-papers.

3) Posters. In some cases, a more appropriate means of describing your work
may be in an informal, interactive setting. Proposals for Interactive
Posters should include a two-page description of the work and one page that
shows the general outline of the poster.

Submissions

All accepted submissions will be included in a (paper) proceedings as well
as presented at the conference. In addition, selected papers will be
considered for special issues of The Information Society (social aspects)
and Interacting with Computers (design oriented).


Papers will be accepted in electronic format only. Instructions for
submission can be found on the conference web site:
http://www.acm.org/sigs/sigchi/cuu2003/.
Closing date for submissions will be May 12 2003.

Program Chairs

Dr Alistair Edwards
The University of York
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Dr Mary Zajicek
Oxford Brookes University
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