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==================================================
Improving the Content of User Requirements
1-day Workshop, 5 September, Lisbon, Portugal
As part of INTERACT 2011
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Deadline for submissions extended to 16 June 2011.
Organized by Nigel Bevan, Professional Usability Services, UK
Identifying and defining user requirements is an essential input to
good user centred design, but there is little guidance on content.
The workshop will share and review examples of user requirements
provided by the participants, to generate guidelines on content that
could help practitioners identify and document the relevant
requirements.
About the Workshop:
The objective of the workshop is to identify a set of categories of
requirements that cover a range of projects and organizations, which
could be used to help practitioners elicit, identify and document the
relevant requirements. Participants should have experience of
producing user requirements, and provide an example before the
workshop, together with their own suggestions for categorization.
Issues to be discussed include:
- Is a common categorization possible or appropriate across different
organizations and application domains?
- Is there a difference between user needs and user requirements, and
is the same categorization appropriate for both?
- How important is it to include requirements for effectiveness,
efficiency and satisfaction?
- Should user requirements always be documented, and is it possible
in principle to evaluate whether they have been achieved?
An intended output is a paper for Interactions or the Journal of
Usability Studies. The results will also be submitted to the ISO
standards group currently working on a Common Industry Format for
User Requirements.
How To Participate:
Send your example of user needs or requirements (if necessary
anonymized) together with your own suggestions for categorization to
[log in to unmask] by 16 June, and feedback will be provided by 20
June.
Participants will be selected based on the relevance of their submissions.
MORE INFORMATION:
http://www.nigelbevan.com/papers/Improving_the_Content_of_User_Requirements.htm
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