Please note the modified submission date for this workshop:
The new deadline is 20th January, 2004.
CHI 2004 One Day Workshop: The Temporal Aspects Of Work For HCI
Monday 26th April 2004, Vienna, Austria
Peter J Wild and Peter Johnson (University of Bath)
Chris Roast (Sheffield Hallam University)
Mary Czerwinski (Microsoft Research)
The Topic: Temporal Issues and Work.
In recent years HCI researchers have paid attention to temporal issues in
our interaction with computers. Progress has been made in understanding
temporal issues at the user interface and their implications for traditional
measures of usability such as learning, satisfaction etc. The research
reported has focused heavily around the implications of delay and used
low-level 'unit' tasks as examples. As such temporal considerations have
been device driven, not work driven. In contrast, less research has been
undertaken in understanding the temporal factors of the social and
organizational environment that shape work. The work-tasks supported by an
interactive system are an important determiner of usability measures, yet
they have been largely ignored in the research on temporal issues. Yet,
temporal issues such as allocation, scheduling, sequencing, deadlines and
pace have already been shown to have some bearing on how work is planned.
Issues for consideration include:
1) the need to understand how temporal factors shapes work;
2) the role of work / task study methods and representation formats in
eliciting temporal aspects;
3) how traditional and novel representations of temporal factors can
support the planning and execution of work
4) the need to consider how temporal issues affect the planning of a work;
5) the links between time-management literature, work, and HCI;
6) the need to consider the effects of issues such as legal regulations or
new technologies on the temporal form of work
These preliminary considerations could lead to a wider concern with how
temporal aspects of work interact with other aspects of context such as
location, resources, and organizational structure. Furthermore, we need to
explore how temporal aspects of work affect the design of interactive
systems and if, and how, it ties in with the lower level research on
temporal aspects of usability. Added to this when we consider temporal
issues at this level we may also end up addressing the boundary between
cognitive, social and technological views of time, and pushing towards more
interaction between cognitive and social models and theories about computer
The following are goals of the workshop:
1) to explore in more depth the temporal aspects of work;
2) to bring together people in different disciplines to discuss and address
temporal aspects of work;
3) to bring together researchers and practitioners to better inform both
research and practice into the temporal aspects of works.
4) to explore the design (both organisational & computational) implications
of temporal aspects of work.
Structure and Organisation.
The workshop will provide a forum for those interested in the temporal
aspects of work to interact and discuss relevant issues and will be
undertaken through the following structure.
The workshop will provide a forum for researchers and practitioners
interested in temporal aspects of tasks to present their work and ideas.
:- Researchers would provide views of their own and their respective
discipline's contribution to understanding of temporal aspects of tasks.
:- It is expected that practitioners could: 1) consider the contribution of
modelling approaches to identifying requirements and designs for systems to
support multitasking and collaborative tasks; and 2) provide insights and
scenarios from "real world" experiences.
Dissemination of Results.
A poster based on the ideas generated in the workshop will be prepared to
display at the conference, in addition to writing up a summary for the
SIGCHI Bulletin. Some discussion has already been held into a special issue
of a journal on the topic.
Submission Requirements and Deadlines.
Position papers of between 4 and 6 pages in length should be submitted to
Peter Wild (details below)
Participant submission deadline: January 20, 2004
Notice of participant acceptance: February 23, 2004
The main person to contact is Peter Wild, [log in to unmask]
Department of Computer Science
University of Bath
Phone +44 (0)1225 38 33 74
Fax +44 (0)1 225 38 3493