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William Hudson <[log in to unmask]>
Reply To:
Wed, 6 Mar 2002 09:25:15 -0000
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Posted on behalf of Gretchen Atwood <[log in to unmask]>


                   The San Francisco Bay Area ACM
                     Special Interest Group on
                     Computer-Human Interaction

                       Presents A Tutorial by
                     Scott Weiss & Rich Martin

                  Designing for Wireless Usability

                      Saturday, March 16, 2002
                          Santa Clara, CA

About the Course


As the Wireless platform becomes more popular, it is
critical that usability testing, user interface
design, and prototyping methods be defined.  Wireless
products present the challenges of adapting
traditional software testing methods to small,
networked hand-held devices.  This tutorial presents
methods for testing wireless web sites, the
instructors' results from a recent wireless usability
study, prototyping methods for wireless web sites, and
group exercises to design improvements to wireless web
sites based on the presented usability results.


Attendees will gain an understanding of the wireless
web (WAP) through demonstration and video content from
the findings from a usability study of the Sprint PCS
Wireless Web.  Methods for high fidelity usability
testing of wireless handheld devices will be
presented.  Information architecture strategies for
WAP will be presented, along with paper prototyping
methods.  Attendees will participate in prototyping,
redesign, and usability testing activities.

The Instructors:

Scott Weiss, principal of Usable Products Company, is
an Information Architect.  He worked in the software
industry from 1989 to 1996 designing software and
managing software projects.  His former employers
include Microsoft, Apple, Sybase, and Autodesk.  Scott
founded the Wireless Roundtable, an ad hoc group
focused on usability guidelines for the wireless
platform.  He has taught for the MFA program at
Parsons' School of Digital Design, and is the Chair of
the New York New Media Association's Special Interest
Group on Design.

Richard Martin is an Analyst with Usable Products
Company. He was lead analyst for the UPC Wireless
Study (Fall 2000), and is also responsible for
creating and maintaining the Wireless Lexicon, a
dictionary of user-oriented terms for the wireless
platform (


This full-day tutorial is targeted at beginners with
some usability or wireless design experience. 
Familiarity with usability testing of desktop software
and web sites is assumed.  Designers, developers,
technical writers, and others will benefit from this

*    Handheld vs. Desktop

*    Handheld Devices
      -    Phones (Symbian OS, WAP)
      -    PDAs (Palm OS, Windows CE)
      -    Pagers (RIM OS, Wisdom OS)
      -    Information Architecture Process
      -    Audience Definition
      -    Scenario Development
      -    Flow charting
      -    Application Maps
      -    Page Maps

*    Information Architecture Practice

      -    Graphical User Interface Controls
      -    Types of User Interfaces
      -    Designing for WAP
      -    Designing for PDAs
      -    Designing for Pagers

*    Prototyping User Interfaces

      -    Online Prototyping
      -    Paper Prototyping
      -    Team-based Exercise: Prototyping Designs
for WAP

*    Usability Testing for Wireless Handheld Devices

      -    Respondent considerations
      -    Task Development
      -    Technical Considerations
      -    Audio/Video Setup
      -    Connectivity Issues
      -    Case Study: Sprint PCS Wireless Web Using
the NeoPoint 1000 Handset
      -    Usability Testing of WAP Paper Prototypes
      -    Team-Based Exercise: Usability Testing WAP
Paper Prototypes

Registration Form (available online at




City State     Zip


Phone (day)

Tutorial:   Designing for Wireless Usability

Cost (circle one)

BayCHI Members        $ 350
Non-Members           $ 400
Students              $ 250
Student Non Members   $ 300

Registration must be postmarked by March 8. Payment is
by personal or company check only and must accompany
the registration form (sorry, no credit cards).

BayCHI Tax ID# 22-3091391

Please make check payable to BayCHI. Requests for
refunds must be made by March 1. Late cancellations
are subject to a $50 fee. No refund will be made for
no-shows. You may transfer your registration to a
colleague by giving him or her your registration

To register:

Send registration form and check to

BayCHI c/o Don Patterson
PO Box 1726
Discovery Bay, CA   94514

BayCHI reserves the right to cancel or postpone a
course, or to change instructors. If a class is
cancelled, you may request a transfer to a future
course. Otherwise you will be given a full refund of
the enrollment fee.

Location and Time

The BayCHI tutorials will be held at the Santa Clara
Marriott Hotel, 2700 Mission College Boulevard (at
Great America Parkway), Santa Clara, CA. The
tutorial registration desk opens at 8:00 a.m. The
tutorial runs from 9:00 a.m. to 5:00 p.m.

Buffet breakfast and lunch will be served.


From San Jose Intl. Airport: Go 4 miles north on Hwy.
101 and turn right onto Great America Parkway Exit. At
the first traffic light, turn right on to Mission
College Boulevard. The hotel is on the right.

From San Francisco Intl. Airport: Take Hwy. 101 south
to Great America Parkway Exit. After exiting, turn
left to cross over 101, and stay in right lane. Turn
right onto Mission College Boulevard; the hotel is on
the right.

From the East Bay: Take Hwy. 880 south and turn right
onto 237 West (in Milpitas). Turn left onto Great
America Parkway. Turn left again onto Mission College Boulevard. The
hotel is on the right.

For more information contact Clark Streeter, [log in to unmask]