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"George E. Raptis" <[log in to unmask]>
Fri, 28 Feb 2020 14:15:53 -0500
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The 11th International Workshop on Personalized Access to Cultural Heritage (PATCH 2020) on June 17th, 2020,
co-located with ACM UMAP 2020 in Genova, Italy.

Abstract and Topics

Following the successful series of PATCH workshops, PATCH 2020 will be again
the meeting point between state of the art cultural heritage (CH) research and personalization research.
For those using any kind of technology, while focusing on ubiquitous and adaptive scenarios,
to enhance the personal experience in CH sites.
The workshop is aimed at bringing together researchers and practitioners who are working
on various aspects of CH and are interested in exploring the potential of state of the art of
mobile and personalized technology (onsite as well as online) to enhance the CH visit experience.
The expected result of the workshop is a multidisciplinary research agenda that will inform
future research directions and hopefully, forge some research collaborations.

Topics (of interest) include, but are not limited to:
● Adaptive navigation and personalized browsing in digital and physical cultural heritage collections and in CH sites
● Ambient Cultural Heritage
● Personalization for group of visitors to CH sites
● Personalization for collective CH information authoring and management
● Creativity and collaboration support in CH
● Personalized mobile museum guides & personal museum assistants
● Recommendation strategies for CH
● Adaptation strategies for text and non-verbal content in CH
● NLG techniques and conversational agents for CH
● Integration of virtual and physical collections
● Analysis of behavior patterns to improve CH recommendation
● Personalization across the whole of a person's digital ecosystem
● Long term personalization.
● IoT and Cultural Heritage
● Robots in museums
● 3D, Virtual and Augmented Reality for Cultural Heritage
● Context-aware information presentation in CH
● Interactive user interfaces for CH applications
● Gestural interfaces for Cultural Heritage applications
● Use of personality for guiding Cultural Heritage Experiences
● Participatory CH including multiple viewpoints and perspectives
● Community mapping for CH information sharing

Cultural heritage (CH) has traditionally been a privileged area for personalization research,
as highlighted by the many H2020 calls on this topic. Visitors come to cultural heritage sites willing
to experience and learn new things, usually without a clear idea of what to expect.
CH sites are typically rich in objects and information; much more than the visitor can absorb during
the limited time of a visit. As discussed by Falk (2009), visitors to CH sites differ and
their visit experience involves a combination of the physical, the personal, and the socio-cultural context
and identity-related aspects. Hence, they may benefit from individualized support that
takes into account contextual and personal attributes. However, personalization brings two main challenges:
● Firstly, can we support CH exploration for first-time and anonymous visitors,
  taking into account that many people access cultural sites only once,
  or they interact with digital services anonymously?
● Secondly, when it is possible to track users along time, can we provide an engaging experience
  for the ‘digital’, ‘mobile’ and ‘traditional’ CH visitors before, during and after a visit
  by exploiting information from previous interactions on CH sites and elsewhere on the ubiquitous Web?
  Further, an interesting problem to explore is whether this kind of support can be a basis
  for maintaining a lifelong chain of personalized CH experiences. This is true, not only in “traditional”
  CH sites, but also in urban environments, which reflect the varied history of mankind and offer places
  and objects representing shared values for the population, to be preserved and valued.


Page limits: Long papers 6 pages excluding references; Short papers 4 pages excluding references;
             Position papers and Demo papers 2 pages excluding references.
Papers that exceed the page limits or formatting guidelines will be returned without review.
Submissions should be single blinded, i.e. authors names should be included in the submissions.

Papers must be formatted using the ACM SIG Standard (SIGCONF) proceedings template:
All papers should be submitted in PDF format via the online submission system:
An international panel of experts will review all submissions.
Demos need to provide links to the systems to be presented.
Work that has already been published should not be submitted unless it introduces a
significant addition to the previously published work.

Important dates:

April 9, 2020: Submission deadline (23:59 PM Hawaiian time)
April 30, 2020: Notification deadline (23:59 PM Hawaiian time)
May 6, 2020: Camera-Ready deadline (23:59 PM Hawaiian time)

Workshop organizers:

Liliana Ardissono ([log in to unmask])
Noemi Mauro ([log in to unmask])
George E. Raptis ([log in to unmask])
Alan J. Wecker ([log in to unmask])

Program Committee:

Angeliki Antoniou - University of Patras, Greece
George Caridakis – University of the Aegean, Greece
Keith Cheverst -  The University of Lancaster, UK
Rossana Damiano – University of Turin, Italy 
Susan Hazan – Israel Museum, Israel
Marinos Ioannides Cyprus University of Technology, Cyprus
Christina Katsini - University of Patras, Greece
Moayad Mokarten, The University of Haifa, Israel
Joel Lanir -  The University of Haifa, Israel
Vincenzo Lombardo – University of Turin, Italy 
Pasquale Lops- University of Bari, Italy
Elena Not -  FBK-irst, Italy
Patrick Olivier – Monash University, Australia 
Giuseppe Sansonetti - University of Roma, Italy
Giovanni Semeraro - University of Bari, Italy
Julia Sheidin - The University of Haifa, Israel
Christos Sintoris - University of Patras, Greece
Oliviero Stock -  FBK-irst, Italy
Maria Vayanou – University of Athens, Greece
Massimo Zancanaro - FBK-irst, Italy
Manolis Wallace - University of Patras, Greece

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