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Seeking Cost-Benefit Formulas or Models

"Bollaert, Jodi" <[log in to unmask]>

Tue, 11 Apr 2000 10:32:30 -0400

text/plain (12 lines)

Greetings CHI-WEB...

Can anyone help me?  I'm looking for cost-benefit formulas or models that I
can use to help me make a case for usability services.  Please respond
directly to me and I'll post a summary to the list.  Thanks very much.

Jodi Bollaert
Usability Specialist
Compuware e-Commerce Digital Development Ctr.
http://www.compuware.com
1(800)292-7432, ext. 55520

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