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Thu, 10 Mar 2005 08:50:32 -0500
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Back in Oct. 2003 there were a few messages about CHI & Six Sigma, but none
addressees very much the gathering of user requirements.

Has anyone seen any articles on the benefits of field studies or contextual
analysis from a Six Sigma perspective?  I'd like to be able to justify
these
methods of gathering user requirements to people who don't know HCI but do
speak Six Sigma.


- Six Sigma methodology is all about data gathering. You won't have to
justify "Defining" problems in the form of customer requirements to a Six
Sigma Black Belt.

To learn more check out this site:
http://sixsigmatutorial.com/Six-Sigma/Six-Sigma-Tutorial.aspx?ref=aw

Dan Chamberlain
Sr. Systems Architect
www.dom.com

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