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ACM SIGCHI WWW Human Factors (Open Discussion)


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Sender: "ACM SIGCHI WWW Human Factors (Open Discussion)" <[log in to unmask]>
X-To: Brigitte Eaton <[log in to unmask]>
Date: Fri, 5 Feb 1999 00:10:30 +0000
From: Tom Hume <[log in to unmask]>
In-Reply-To: <[log in to unmask]>
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Isn't the setting up of customised error pages (possible on all decent web
servers), that help to redirect the user to the content they're after, a
helpful thing to do (if not a half-way solution) that few sites I've seen

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Good Technology ltd.                 

On Thu, 4 Feb 1999, Brigitte Eaton wrote:

> this is actually an issue right now, even without using frames. currently on's site we are replacing discontinued items with a "not found" error.
> ideally, both from marketing's pov and a usability standpoint, we would rather replace it with the replacement item (assuming there is one). unfortunately, we don't have the capability to do that right now.
> is anyone handling it differently?
> brig
> At 05:41 AM 2/4/99 , Michael Albers wrote:
> >Many on-line stores and other sites create the page dynamically.  How will
> >this affect the use of bookmarking and what type of usability
> >considerations will it bring up in the design?
> >
> >Assume, for an on-line computer store, you bookmark a CD-ROM.  A month
> >later, when you can buy it, the store has discontinued that item.  What
> >should your bookmark lead to?  Is it the discontinued item, the replacement
> >item, or a 'not found' error.
> >
> >I see that as dynamic page generation uses more information content that is
> >truly dynamic (as opposed to static data sitting in a database), that a
> >whole new set of issues for effective design and later!! retrieval will
> >become an issue.  Is anyone addressing this area now?
> >
> >Mike Albers
> --------------------------
> brigitte eaton
> some type of web/ui/architecture/information designer
> "If you were inclined to lose your mind,
> you could stay on the Internet all day."
> -- New Yorker Editor in Chief David Remnick