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ACM SIGCHI WWW Human Factors (Open Discussion)


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Tue, 26 Jun 2007 10:37:54 -0400
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Hello all,


We all know that we should do usability tests early and often in a user centered process.


For "regular" web site, you take participants that are representative of your users, you make them do some tasks to validate ease of use.  Pretty straightforward.


But for a web application?  Our users will be trained and will use the application as their main work tool.  How can we recreate that in an hour usability test?  We want to test the navigation and some main tasks.  But we think that the problems and comments we get in our current tests probably do not represent the "real life situation" of our end users.


Of course, we get some valid comments on the application, but more, for example, on the position and visibility of the elements then on architecture and task support.


Did any of you test the ease of use of a complex application with a standard usability test?  How can we detect major flaws before getting too far ahead in our design?


Any comments or suggestions are more than welcome...




Anne Deputter 

D.L.G.L. Ltée/Ltd <> 
Logiciels intégrés RH, Paie, Régime de retraite, Horairese
HR, Payroll, Pension, Scheduling Integrated Softwares

T : [450] 979-4646
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