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Fri, 8 Oct 2004 13:34:42 +1000
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Hi Damon

Here's an interesting article about FAQs as a form of user support...

http://www.winwriters.com/0011cn.htm

Cheers

Stewart

**********************************************************
Stewart Walker
User Experience Designer
Intranet Development Centre
7/500 Bourke St, Melbourne
03 8641 2449 (x62449)
**********************************************************

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