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ACM SIGCHI WWW Human Factors (Open Discussion)


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Paola Kathuria <[log in to unmask]>
Thu, 31 May 2007 12:22:23 +0100
text/plain (44 lines)
Anastasia wrote:
> I have a client with a web app full of long forms. Many of the selection
> boxes have been set to no default as the client wants the user to
> 'consciously' select a value. However it is also clear that in most of
> these cases there is an obvious default value that gets selected 80% of
> the time (80/20 rule).
> Any opinions/thoughts on this? I always opt in favor of efficiency, but
> in this case the client wants to go the other direction....

I think your client's right. Otherwise, you can never be
sure that the user has seen the selection box and that
no-action = an implicit selection.

However, put the popular choices at the top of the list
and separate it from the rest with a line to save scrolling.

E.g., if it were a country list:

  <option value="">== Select country ==</option>
  <option value="GB">United Kingdom</option>
  <option value="US">United States</option>
  <option value="">-----------------------------</option>
  <option value="AL">Albania</option>
  <option value="AD">Andorra</option>
  <option value="AI">Anguilla</option>
  <option value="AR">Argentina</option>
  <option value="AM">Armenia</option>



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