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Subject:
From:
Joe Szabo <[log in to unmask]>
Reply To:
Joe Szabo <[log in to unmask]>
Date:
Fri, 25 May 2007 10:04:42 -0400
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text/plain (98 lines)
Agree. A second page would be the best approach for an optional set of
questions. 


On 5/25/07 8:36 AM, "Matt Belge" <[log in to unmask]> wrote:

> I think I would be inclined to put your optional/required questions on a
> separate page. The user could fill out the first set of questions, and
> then, at the bottom of the page you could have a button for "Submit" and
> another button for "Optional - 3 More Questions". When they get to the
> second page, all fields are required. Buttons at the bottom of the page
> would read - "Submit" and "No thanks - just send in my previous answers."
> That way, if they chose to look at the 3 questions, they can still skip
> them.
> 
> I have not run into this problem before, so I don't have any usability data
> to back it up. But I agree with your assessment that users won't read the
> explanatory text, so this is one alternative that might work.
> 
> -matt
> 
> [log in to unmask]
> Vision & Logic
>    781-259-9498
>  
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> 
> -----Original Message-----
> From: ACM SIGCHI WWW Human Factors (Open Discussion)
> [mailto:[log in to unmask]] On Behalf Of Bryan Grubaugh
> Sent: Thursday, May 24, 2007 2:39 PM
> To: [log in to unmask]
> Subject: Non-required item grouping
> 
> Hello all,
> 
> I'm currently working on a form for a registration process.  On the form
> are 3 questions that, overall, are not required, but if you do choose to
> answer them, you have to answer them all.  I can use visual cues to show
> that they are "asked together", but am running into trouble about how to
> represent them as being "not required, but required if you choose to
> answer them."  By this I mean that if you choose not to answer any of
> them, it's not a problem.  If you choose to answer even one, you have
> to answer all 3.
> 
> 
> Has anyone run into this problem before? If so, did you find a solution
> that users liked, or understood?  I find that putting verbage on the
> page does little more than add more words a user won't read.
> 
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