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ACM SIGCHI WWW Human Factors (Open Discussion)


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Sender: "ACM SIGCHI WWW Human Factors (Open Discussion)" <[log in to unmask]>
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Date: Mon, 28 May 2007 07:47:11 -0700
Reply-To: Su Quek <[log in to unmask]>
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From: Su Quek <[log in to unmask]>
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> Bryan Grubaugh wrote:
>> I'm currently working on a form for a registration process.  On the form
>> are 3 questions that, overall, are not required, but if you do choose to
>> answer them, you have to answer them all.  I can use visual cues to show
>> that they are "asked together", but am running into trouble about how to
>> represent them as being "not required, but required if you choose to
>> answer them."

I second the suggestion to keep the questions on the same page and numbering
them with 6a, 6b and 6c.  If these optional questions are of some
significance to the company, it's unlikely you'll get too many responses if
they are on a different page. Besides, a multi-page registration form could
be a major barrier to acquisition.

To keep the form from looking too unwieldy or cluttered, you could hide or
gray out the 2nd and 3rd questions until the 1st question is addressed.

-- Su

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